Say hello to British Gas Smart – our new app

Your energy account in the palm of your hand

Our new app – British Gas Smart – is available to download now. We’ve filled it with helpful and innovative features, so you can manage your energy account at the swipe, touch and tap of a finger. Here’s a rundown of the best ones.

Keep an eye on how much energy you’re using

Got a smart meter? Our new app will sync with it, so you see how much energy you’ve used in pounds and pence. What’s more, you’ll soon be able to see how much energy you’re using for the present day in near real time*.  That way, you can keep an even closer eye on your bills.

Set energy-spend targets

You can set up monthly energy-spend targets on our new app. We’ll also send you in-app updates from your smart meter to let you know if you’re getting close to going over your budget.

Book an engineer when you need one

Can't remember when your annual boiler service** is due? Download British Gas Smart and we’ll send you in-app reminders, so you can book a convenient date and time. In the future, you’ll be able to book one-off repairs and give us the contact number of whoever is waiting for the engineer on the day.

Choose the right tariff for you

We want you to be on the right tariff for your home. Download British Gas Smart and we’ll send you in-app updates to let you know when your tariff is up for renewal. And we’ve made choosing a new tariff even easier. Simply log in, have a browse and tap the one you want.

Your digital personal assistant

Our new app lets you pay your bills, change your Direct Debit, store your card details and update your contact details. You can also view your bills and statements from the past 24 months.

Haven’t got a smart meter?

Our new app is a perfect companion if you’ve got a smart meter. If you haven’t got one, you can still use the app to submit your meter readings. The more often you send us your readings, the more accurate your energy bills will be. If you’d like to get a smart meter, click here for more.

We’re adding new features all the time

We want our new app to cater for all your energy account needs. So we’ll be adding more features, including the ability to buy HomeCare Cover and gain access to our Rewards programme.

Download British Gas Smart today

British Gas Smart app on the App Store

British Gas Smart app on Google Play

Find out about the app by clicking here.

*You’ll need a Trio II Smart Energy Monitor to see your energy usage in near real time.

**Your annual boiler services may be more than 12 months apart.

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