Keep your family Gas Safe – how to check an engineer’s credentials

  • Eight simple steps to ensuring your gas fitter is safe
  • The dangers of not using registered gas fitters


8 easy ways to check your gas fitter is Gas Safe graphic


Before reaching for the tea bags or showing your gas engineer to the appliance to be worked on, there’s an essential check you need to make as soon as they arrive at your home.   

Insist on seeing their Gas Safe card and then double check their credentials online or by phone.    

It’s vital any builder, fitter or engineer carries the card, which proves they are qualified to carry out the work you need and gives you peace of mind – whether they’re working with gas at your home or in your business.

Failing to check can lead to serious consequences. In the past three years, 22 people have died and nearly 1,000 have been injured in gas-related incidents. 

 “Please stop and think about the risks,” says Max Schenker, whose brother Robert died of carbon monoxide poisoning after a rogue trader blocked a flue pipe in his home, as reported by the Gas Safe Register.  

“Don’t cut corners and do make sure any work being carried out on your home is by a regulated builder or registered engineer.”   

British Gas engineer Sheena Anker has seen shoddy work first hand: “I’ve visited homes to repair appliances or gas supplies that had been fitted by rogue traders and were dangerous.   

“My advice to customers is that they shouldn’t be wary or embarrassed to ask for, and check, Gas Safety cards.  Even though you can trust all British Gas engineers to be fully trained and registered – we each have at least 65 weeks of training before we take the Service and Repair qualification, which legally qualifies us to work on appliances and pipework – we’re only too happy to explain our Gas Safe status to customers and reassure them that they are in the safest possible hands.”    


How to stay safe   

Always ask for and check ID by calling the Gas Safe Register on 0800 408 5500.

Ensure your gas appliances are checked every 12 months, and install a carbon monoxide alarm. This applies to both homes and businesses.


What to do if you suspect a gas appliance is faulty   

If you think you have a faulty appliance or may have inhaled carbon monoxide, seek immediate medical attention and call the gas emergency services line on 0800 111 999 straight away.   


Published September 2016, all facts and figures correct at the time of publishing.

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