Get smart

See if you can get smart meters

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    An outstanding balance is money you owe your energy supplier - which you're paying back at an agreed amount each week.

    Multi-rate tariffs, such as Economy 7, are electricity tariffs most often used with night storage heaters, where the energy you use at night costs less than at other times.

    Current smart meters aren’t suitable for flats and high-rise buildings just yet, because of the location of the meters and signal strength.

    Our engineer will need to be able to easily get to your meters and fusebox.

    Unfortunately we can’t install smart meters for you if you’ve already got a gas, electricity or gas and electricity smart meters in your home.

    Please note, smart meters and EnergySmart™ are different. EnergySmart™ is our free online service where you send us your own meter readings.

    Please answer the following questions:

    Multi-rate tariffs, such as Economy 7, are electricity tariffs most often used with night storage heaters, where the energy you use at night costs less than at other times.

    Current smart meters aren’t suitable for flats and high-rise buildings just yet, because of the location of the meters and signal strength.

    Our engineer will need to be able to easily get to your meters and fuse box.

    Unfortunately we can’t install smart meters for you if you’ve already got a gas, electricity or gas and electricity smart meters in your home.

    Please note, smart meters and EnergySmart™ are different. EnergySmart™ is our free online service where you send us your own meter readings.

    Congratulations

    It looks like smart meters are right for you

    Keep track of your meter journey

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    STEP 2

    Join

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    STEP 3

    Book

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    STEP 4

    Install

    You're on your way to getting smart

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      We just need to know a few things about you

      Please enter your details below so we can set you up as a customer. All your details will be held safely and securely.

      We’ll be in touch as soon as we have smart meters suitable for your home

      Just complete your details below and we’ll put you on our priority waiting list.

      Customer Details

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      We need this so that we can contact you about your order if needed. Your privacy is important to us and we will not pass your information on to anyone else.

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      Do you want to be a smart customer?

      As an existing British Gas customer, please log in or register your account below if you want to upgrade to a smart meter

      (Where can I find this?)

      You can find your customer reference number at the top of any letter or email we have sent.

      If you can’t find your customer reference number, you may still be able to register for an online account. Please select ‘use another form of identification’ and enter your postcode to see other information you can use to register.

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      (8-20 letters and numbers)