Why fairness matters to us
Life’s busy. And worrying about whether you’re on the right energy deal shouldn’t be something you have to think about.
That’s why our existing customers get the same great deals - if not better - than new ones.
Watch our new TV ad
Our new ad, Fair’s Fair, celebrates just how fairness matters. So if you’ve recently joined us, or you’ve been with us for years, you can feel confident you’re getting a fair deal.
Here’s how we take care of you
Exclusive tariffs and HomeCare offers
If you’re with us for your energy, we often create tariffs just for you - to help you save and give you peace of mind. You’ll also enjoy special offers on our HomeCare services, plus discounts on one-off boiler repairs.
Free switching on fixed tariffs
If we introduce a cheaper fixed tariff, you can switch to it anytime you want – for free.
Cheaper Smart Export Guarantee (SEG) prices
If you export renewable electricity back to the grid, we make sure you get our best tariff rates.
Free British Gas Membership
Our membership is available to all our energy and services customers. It’s free to join and you get discounts on repairs, home upgrades and Hive, plus the chance to win prizes. You can also enter our exclusive partner competitions and giveaways.
Refer a friend rewards
As a thank you for sharing the love, we’ll send you and your friend an Amazon voucher when they join us for energy or HomeCare.