Gas emergency services

0800 111 999* Call free 24 hours a day, 7 days a week

If you:

  • Can smell gas
  • Think you have a gas leak
  • Are worried about carbon monoxide fumes
  • Please call 0800 111 999 immediately.


Remember to:

  • Open all doors and windows
  • Don't turn on/off any electrical switches
  • Put out any naked flames
  • Don’t put on your gas hob, smoke or strike any matches
  • If there are any electrically-controlled security doors – open them manually

Electrical emergencies

Think you have an electrical fault or a power cut? 

Call 105 free 24 hours a day, 7 days a week

Call 105 free website 

Paypoint Outlets

What happens if my prepayment meter runs out of credit? Need to recharge your card? Find your closest PayPoint by visiting the PayPoint website 


Our call charges