Gas emergency services

0800 111 999* Call free 24 hours a day, 7 days a week


If you:

  • Can smell gas
  • Think you have a gas leak
  • Are worried about carbon monoxide fumes
  • Please call 0800 111 999 immediately.

Also:

  • Open all doors and windows
  • Don't turn on/off any electrical switches
  • Put out any naked flames
  • Don’t put on your gas hob, smoke or strike any matches
  • If there are any electrically-controlled security doors – open them manually

Electrical emergencies

If you think you have an electrical fault or a power cut you’ll need to call your local electricity network operator. You can find their phone number on the front of your bill or see the list below.

Region Contact numbers
Eastern

0800 783 8838

East Midlands 0800 056 8090
London Electricity 0800 028 0247
Manweb 0845 272 2424
Midlands 0800 328 1111
Northern 0800 668 877
Norweb 0800 195 4141
Scottish Hydro 0800 300 999
Scottish Power 0845 272 7999
Seeboard 0800 783 8866
Southern 0800 072 7282
SWALEC 0800 052 0400
SWEB 0800 365 900
Yorkshire 0800 375 675

 

If you lose electricity, you’ll find your local emergency number on the front of your bill.

Paypoint Outlets

What happens if my prepayment meter runs out of credit? Need to recharge your card? Find your closest PayPoint by visiting the PayPoint website 

Notes

Our call charges