Gas emergency services
0800 111 999* Call free 24 hours a day, 7 days a week
- Can smell gas
- Think you have a gas leak
- Are worried about carbon monoxide fumes
- Please call 0800 111 999 immediately.
- Open all doors and windows
- Don't turn on/off any electrical switches
- Put out any naked flames
- Don’t put on your gas hob, smoke or strike any matches
- If there are any electrically-controlled security doors – open them manually
Think you have an electrical fault or a power cut?
Call 105 free 24 hours a day, 7 days a week
What happens if my prepayment meter runs out of credit? Need to recharge your card? Find your closest PayPoint by visiting the PayPoint website
No problem we'll fix it.
Call us free on
0800 294 8563
Open 24 hours a day, 365 days a year.