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How do smart meters work?

Smart meters measure how much gas and electricity you’re using.

They also send automatic meter readings to your energy supplier at least once a month, using the same technology as mobile phones so you’ll receive accurate, not estimated bills.


How can a smart meter help my business?

Smart meters are designed to make life easier for businesses.

  • Automatic meter readings mean you don’t have to record or submit your own meter readings
  • Accurate bills mean you only pay for the energy you use

Get your smart meter installed

Learn more about smarter working


Need more help?

Smart meter FAQs

Smart customer promise (PDF, 75kb) 

Smart Metering Installation Code of Practice (PDF, 987kb)

Government guide to smart meters 

Find out about Hive Active Heating for your business 


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