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Gas emergency services

0800 111 999*

Call free 24 hours a day, seven days a week

If you:

  • Can smell gas
  • Think you have a gas leak
  • Are worried about carbon monoxide fumes


Please call the free 24-hour National Gas Emergency Service number immediately:

 0800 111 999



  • Open all doors and windows manually, even if there are electrical security entry phones or locks
  • Put out any naked flames



  • Turn any electrical switches on or off
  • Put on your gas hob, smoke, strike any matches or do anything that could ignite the gas


If you’re a residential customer, you can find out more about getting help in a home emergency


Our call charges


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