Gas & Electricity. Warm Home Discount

Please note that applications for Warm Home Discount for Winter 2021/2022 have now closed. 

For details of next year’s scheme, please check back at this site. We’ll continue to update it with the latest news on the scheme, who will benefit from it and how it will be provided.

What is the Warm Home Discount scheme?

In previous years, the Warm Home Discount scheme (WHDS) has been offered to help with the energy bills of those who needed it most in England, Scotland and Wales.

Who sets the discount amount and decides who gets it?

The scheme was introduced by the government in April 2011. In recent years, the government has set the discount amount at £140 (inclusive of VAT). It directed energy suppliers to apply this discount to customers energy accounts or to supply the same amount in credit vouchers for prepayment customers.  The government has also decided which group of customers must receive the discount, as well as the number of additional customers that should have an opportunity to receive it.

Who funds the discount?

Although the government sets the amount of the discount, the payment is funded by the energy suppliers themselves.

Will the scheme be available in 2022/23, like it has been in previous years?

The government is in the process of making changes to the Warm Home Discount scheme for Winter 2022/2023. We don’t know the final details of the changes yet, but as soon as we do, we’ll update our website with more information.


Help if you’re struggling to pay for your energy

We know it's not always easy to pay your bill – and that everyone's circumstances are different. Go to our dedicated page to find out how we can help you take back control of your energy debt, including any financial hardships caused by Covid-19.