Gas safety

Protecting your family against a gas leak is our top priority

Who should I contact if I think I have a gas leak?

These organisations can help if you think you have a gas leak

Gas Emergency Services

0800 111 999

(Emergencies only)

Lines are open 24 hours a day, 7 days a week – opening hours could be subject to change. Calls are free from mobiles and landlines.

Health and Safety Executive

0800 300 363

(Advice line)

Lines are open Monday to Thursday, 9am - 5.30pm, and Fridays, 9am - 5pm. Opening hours could be subject to change. Limited service applies on public holidays. Calls are free from mobiles and landlines.

Gas Safe Register

0800 408 5500

(Information line)

Lines are open Monday to Thursday, 9am-5.30pm, and Fridays, 9am-5pm. Opening hours could be subject to change. Limited service applies on public holidays. Calls are free from mobiles and landlines.

Worried about Carbon Monoxide poisoning?

Learn about the dangers of Carbon Monoxide poisoning and how you can protect yourself and your family

I rent my home. Who should check my gas appliances?

If you rent your property, it’s your landlord’s responsibility to:

  • Make sure any gas appliances and installation pipework they own are working safely.
  • Arrange for a Gas Safe registered engineer (like British Gas) to fix any faulty appliances.
  • Arrange annual safety checks on the gas appliances they own.
  • Keep a record of the safety checks and give you a copy.

Some of our insurance packages for landlords come with a Gas Safety Check included.