Gas & Electricity. New connections

We’ll get your property up and running with meters, electricity, gas and more. If you want meters for commercial premises, please visit our business site.

Happy to help

Meter installation only

If you need a meter for a new property as you’ve already arranged your energy supply, call us on 0333 202 9580 1 and make sure you have the following information to hand:

  • Your address and postcode
  • Your Gas Meter Point Reference Number (MPRN)
  • Your Electricity Meter Point Administration Number (MPAN) from your local network

Infrastructure and meter installation

If you need a new energy supply and meters, we’ll be happy to help you.

Just give us a call on 0333 202 9580 1 or complete the application form below and return to the address listed at the bottom of the form.

Gas Supply Application Form [PDF - 228KB]

Smart meters in new properties

We’ve already installed smart meters in over 6 million homes and businesses, and now we’re helping developers get them into new builds, too.

  • See what you're spending and stay in control with a smart meter
  • No more estimated bills as your smart meters will send readings straight to us
  • Fit your properties with the latest smart-meter technology so you’re in line with the UK’s target to offer them to all UK households by 2024

Call us on 0333 202 9580 1 to find out if your development is eligible.

Changing ownership on your account

Once you're ready to hand your properties over to the new homeowners, we have a dedicated team to help you complete the change of ownership on your accounts. 

Just complete the form below and email it to and we’ll take care of the rest. 

MH Handover Form.xls [XLS - 86kB]

Connected home. Hive Active Heating

Modernise your new development with Hive. Whether you're at work, on the train or down the pub, Hive Active Heating lets you control the temperature of your home with just a few taps on the Hive app.

Hive Active Heating works with your existing heating system, and there's no need to change your energy supplier.

Find out more about Hive

Legal Information

  1. We may record calls to help improve our service to you. Calls to 0800 numbers are free from mobiles and landlines. Calls to 00330/00333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.