Gas & Electricity. New connections
We’ll get your property up and running with meters, electricity, gas and more. If you want meters for commercial premises, please visit our business site.
Happy to help
Meter installation only
- Your address and postcode
- Your Gas Meter Point Reference Number (MPRN)
- Your Electricity Meter Point Administration Number (MPAN) from your local network
Infrastructure and meter installation
If you need a new energy supply and meters, we’ll be happy to help you.
Smart meters in new properties
We’ve already installed smart meters in over 6 million homes and businesses, and now we’re helping developers get them into new builds, too.
- See what you're spending and stay in control with a smart meter
- No more estimated bills as your smart meters will send readings straight to us
- Fit your properties with the latest smart-meter technology so you’re in line with the UK’s target to offer them to all UK households by 2024
Changing ownership on your account
Once you're ready to hand your properties over to the new homeowners, we have a dedicated team to help you complete the change of ownership on your accounts.
Just complete the form below and email it to firstname.lastname@example.org and we’ll take care of the rest.
Connected home. Hive Active Heating
Modernise your new development with Hive. Whether you're at work, on the train or down the pub, Hive Active Heating lets you control the temperature of your home with just a few taps on the Hive app.
Hive Active Heating works with your existing heating system, and there's no need to change your energy supplier.
We may record calls to help improve our service to you. Calls to 0800 numbers are free from mobiles and landlines. Calls to 00330/00333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.