Home repair services. Heating and hot water repair

No heating or hot water? Book a repair with us and go from shivering to snug.

What needs fixing?

What do you need help with?

Boiler repair

Starting from

No hot water? Ice cold radiators? Your boiler might be on the blink. Book a repair and we’ll take a look.

More information

Get your boiler back up and running with help from our expert engineers.

With all our boiler and heating repair options, you get:

  • Parts and labour included
  • 12 month guarantee on our work
Book a boiler repair

Back-boiler circulator

One-off

then £17.50 a month

Having issues with your back-boiler circulator? We can pop round and set things right.

Repair, cover and service

£159 for your repair plus £17.50 a month for 12 months’ cover and a service.

Your first year of cover will cost £369. 1

  • A fixed-price for your repair with no call-out or hidden charges
  • All parts and labour included in the price (conditions apply)
  • A 12-month guarantee on the work we did
  • Unlimited call-outs if something else goes wrong with your back-boiler circulator 2
  • A service of your appliance to see if it’s working as it should
0333 202 9659

Circulator

One-off

then £17.50 a month

Got a problem with your circulator? Get in touch and we’ll sort it out in a jiffy.

Repair, cover and service

£159 for your repair plus £17.50 a month for 12 months’ cover and a service.

Your first year of cover will cost £369. 1

  • A fixed-price for your repair with no call-out or hidden charges
  • All parts and labour included in the price (conditions apply)
  • A 12-month guarantee on the work we did
  • Unlimited call-outs if something else goes wrong with your back-boiler circulator 2
  • A service of your appliance to see if it’s working as it should
0333 202 9659

Gas fire

One-off

then £17.50 a month

If your gas fire doesn't light properly, burns with an erratic flame or smells funny, we can help.

Repair, cover and service

£109 for your repair plus £17.50 a month for 12 months’ cover and a service.

Your first year of cover will cost £319. 1

  • A fixed-price for your repair with no call-out or hidden charges
  • All parts and labour included in the price (conditions apply)
  • A 12-month guarantee on the work we did
  • Unlimited call-outs if something else goes wrong with your gas fire 2
  • A service of your appliance to see if it’s working as it should
0333 202 9659

Wall / panel heater

One-off

then £17.50 a month

If your wall heater won't switch on, warm up or has another kind of problem, let us fix it for you.

Repair, cover and service

£159 for your repair plus £17.50 a month for 12 months’ cover and a service.

Your first year of cover will cost £369. 1

  • A fixed-price for your repair with no call-out or hidden charges
  • All parts and labour included in the price (conditions apply)
  • A 12-month guarantee on the work we did
  • Unlimited call-outs if something else goes wrong with your wall heater 2
  • A service of your appliance to see if it’s working as it should
0333 202 9659

Water heater

One-off

then £17.50 a month

If your water heater isn’t giving you hot water when you need it, we can pop round and repair it.

Repair, cover and service

£159 for your repair plus £17.50 a month for 12 months’ cover and a service.

Your first year of cover will cost £369. 1

  • A fixed-price for your repair with no call-out or hidden charges
  • All parts and labour included in the price (conditions apply)
  • A 12-month guarantee on the work we did
  • Unlimited call-outs if something else goes wrong with your water heater 2
  • A service of your appliance to see if it’s working as it should
0333 202 9659

Important documents

Before you submit your order, please ensure that you checked your details and have read the documents.

Full details of what is and isn't covered About our insurance services Gas Appliance Cover Insurance Product Information Home electrical Cover Insurance Product Information Terms and Conditions for your One-Off repair

Common problems

What if I have more than one appliance/electrical problem that needs fixing?

Just choose one of the appliances you're having problems with and we'll chat about your other appliances/electrical issues when we speak over the phone.

Additional information

  1. Prices may vary depending on where you live.

  2. Your call out history is taken into account at renewal.

  3. Call centre times are, 8am to 8pm Mon-Fri & 8am to 6pm Sat/Sun. We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.