Home and boiler cover

Different types of protection for your boiler, heating, electrics & plumbing

Get up to £100 no claims money back on HomeCare Two, Three & Four [1]

(You’ll receive money back when you renew next year if you haven’t made a claim, offer ends 4th July 2016).

[6] If you don’t make a claim on your HomeCare policy for the entire year, we will send money back to you in the form of pre-loaded prepaid card shortly after renewal. To view the card user terms, click here.

Reevoo - HomeCare

Have a one-off boiler check

From:

£79.30 [5]

You need to get your boiler serviced once a year. If it’s not working properly, your boiler can waste you money and might even start leaking carbon monoxide, which is poisonous.

We can make sure your boiler is running efficiently and safely with a one-off boiler service. You don’t even need to be with British Gas already.

 

We're here to help

Frequently asked questions

Q. When will I receive my no claims money back?

A: If you've bought HomeCare Two, Three or Four you'll receive your no claims money back if you don’t make a claim (your annual services visit won’t count as a claim) on your HomeCare policy for the entire year, we will send your money back amount to you in the form of a pre-loaded prepaid card upon renewal.

Q. Can I control my account online?

A: Yes, with an online account you can arrange a service visit, find out what’s happening with your appointment, submit a meter reading and book an engineer. We’ve even got a free smartphone app.

Q. What does an annual service include?

A: This is a visit we carry out in each contract year to check your boiler and central heating system or gas appliance (depending on what is included in your agreement) are safe and working correctly.

Q. Can I speak to someone if I have a question about buying HomeCare?

A: You can call us on 0800 980 6004. Monday to Friday: 8am - 8pm, Saturday 8am - 6pm. Calls are free from mobiles and landlines. We record calls to help improve our service to you.

Q. Do you provide service plans for businesses?

A: Yes, please call us on 0800 048 1687 for more information.

The Card is issued by R. Raphael & Sons plc, pursuant to license by MasterCard International Incorporated. MasterCard® is a registered trademark of MasterCard International Inc. Raphaels Bank is a UK Bank authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registration number 161302) and is permitted to issue e-money. Head office and registered office at 19-21 Shaftesbury Ave, London W1D 7ED, company registration number 01288938.

[1] Offer is available to new customers who purchase HomeCare Two – Four online between 17th May and 4th July 2016. If you renew the policy at the end of year one and have not made a claim on your HomeCare Two – Four policy, we will, within 28 days of renewal, send a MasterCard prepaid card loaded with the amount specified at the time of initial purchase of the product. Offer not available for purchases of HomeCare One. Price available to customers paying by Direct Debit.

An annual service visit does not count as a claim on the policy; however if our engineer identifies a fault during the service which requires repair and the repair is carried out, this will be considered a claim and you will no longer be eligible for the money back upon renewal.  Our engineers will discuss any repairs with you before starting work.

[2] Price available to new customers and to existing customers adding to their product holding for the first year (paying by Direct Debit). Price subject to change. Terms & conditions apply.

[3] Your breakdown history is taken into account at renewal.

[4] Limits apply, please see full terms & conditions.

[5] Where you live affects the price of this product.

British Gas Services Limited is authorised and regulated by the Financial Conduct Authority. British Gas Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.