Here to solve. Making the most of your cover
Get the best from our engineers by knowing what you’re covered for. Here’s a handy guide.
Central Heating Breakdown, Plumbing & Drains and Home Electrical Cover
Remember, there are no call-out charges . Just an excess of £60 (plumbing, drains, electrics) or £99 (central heating) for each successful repair. And if we can’t fix it, you don’t pay.
What’s covered
Central Heating
- Boiler and controls
- Radiators and valves
- Cylinders and tanks
- Warm-air vents
Plumbing & Drains
- Pipes, taps, toilets
- Drains
- Soil pipes
Home Electrics
- Fuse box and wiring
- Lights, switches, sockets
- Doorbells, extractor fans
- Outdoor lights
Note: Central Heating Breakdown Cover excludes accidental damage. Check out your Terms [PDF, 2MB] for full details of your cover and exclusions.
What's included in your cover. What else do I need to know?
We hope you’ll never need us – but it’s good to know you get.
- Unlimited call-outs 1
- All parts and labour
- Up to £1,000 to gain access/make good
Get help from an engineer
Central Heating
Radiators rebelling? Problematic programmer? Make your problem our problem. Get in touch and we’ll send someone to sort it.
Plumbing & Drains
Burst pipe? Blocked drains? Book a plumber with us and we'll get things flowing again.
Home Electrics
Short circuit? All in the dark? Contact us 24/7. So get in touch and one of our bright sparks will drop by to shed some light.
Additional information
We will consider your call-out history when calculating your renewal price.