Gift Card worth up to £50 on selected HomeCare products

Offer ends 4th December[2]

What can we help you with?


See our energy products and services available to you.

Home Services

Get peace of mind when you protect your boiler, heating and more. Plus, book an engineer anytime.

Smart Homes

Enjoy the benefits of smart meters and find out more about Hive connected products.

Help & Support

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It's easy to switch your supply to us to make sure you're on the right tariff

Prices vary by region.  

Switching energy should be easy and hassle free. That’s why we’ve signed up to the Energy Switch Guarantee. Find out more at

Why choose us for energy?

  • We'll tell you when there is a cheaper tariff
  • A discount if you pay by Direct Debit
  • Manage your account anytime, anywhere

Home Services

Two years interest free credit on all new boilers

Offer ends 31 December.[1]

HomeCare products

Gift Card worth up to £50 on selected HomeCare products

Spend at, Argos, Boots, or Sainsbury’s.

Offer ends 4th December.[2]

Smart Homes For All

Get a Hive Active Heating subscription

Heating so smart, you'll never need to return to a cold home again.

£9 a month[3]

Take control of your homes existing heating and hot water system using Hive's thermostat and apps.

Welcome Home Plan

Enjoy the benefits of a smart home from £9.99 a month[4]

Claiming your rewards in 4 simple steps

To say thank you for being a British Gas customer, we're giving you exciting offers and giveaways from us and other brands you love.


Step 1

Log in register


Step 2

Join Rewards


Step 3

Choose an offer


Step 4

Claim and enjoy!

How else can we be of service?


One-off repairs

Boiler repairs from £79 - you don't even need to be a British Gas customer.


Moving home

Let us know if you're moving or have already moved.


Book an engineer

Book and manage your engineer by visiting us online.

Further Information

Dealing with complaints

Want to know what we're doing to get better at sorting your complaints? We've put it all in a letter to our industry's regulator.

[1]This offer is available for domestic properties only (up to 44kW). It excludes warm air units. Access to a finance agreement is not guaranteed and customers will need to go through a lender approval process which will assess their financial circumstances and ability to repay the loan. The lender will also undertake credit checks on borrowers. May be used in conjunction with selected other offers. (Your Heating Sales Advisor will explain the offers available to you) British Gas acts as a credit broker and not the lender and primarily offers products from, and is remunerated by, Barclays Partner Finance. Barclays Partner Finance is a trading name of Clydesdale Financial Services Limited, a wholly owned subsidiary of Barclays Bank PLC. Clydesdale Financial Services Limited is authorised and regulated by the Financial Conduct Authority. Registered in England No. 2901725. British Gas is the trading name of British Gas New Heating Limited, an appointed representative of British Gas Finance Limited which is authorised and regulated by the Financial Conduct Authority. Availability of credit depends on status and credit checks. Registered in England & Wales (No. 06723244). Registered office: Millstream, Maidenhead Road, Windsor, Berkshire, SL4 5GD.

[2] Offer of a Gift Card is available to new domestic customers who buy HomeCare Two – Four (and for Landlords) online between 24th October and 4th December 2017. Existing HomeCare Two and Three customers who upgrade during the offer period will be eligible for a £10 Gift Card. You must keep your product for at least 45 days in order to qualify for the Gift Card. Instructions on how to choose your Gift Card will be emailed within 60 days of purchase. Offer is not available with any other offer or promotion and excludes HomeCare One.

[3] £9 a month available to new and existing British Gas energy, HomeCare and 5 Year Warranty customers only. If you cancel your British Gas product or if your energy supply doesn’t switch to us and you have no other eligible British Gas products, the price you pay for your Hive Active Heating will increase to £10 per month. If you purchase an eligible British Gas product again in the future, your price will go back down. Prices subject to change. Not available to existing Hive Live or Hive Welcome Home Plan customers. The subscription is ongoing and will continue until cancelled. Cancellation fees apply in the first 24 months. A fee of £150 will be charged if cancelled within the first 12 months and £70 if cancelled after 12 months but before 24 months.

[4] The Hive Welcome Home Plan is a 12 month payment plan offered by Centrica Connected Home Limited. If you cancel your agreement within 12 months of the payment beginning, you will have to pay for the remaining balance of the payment plan for the devices. Offer limited to one offer per customer and subject to availability. Offer cannot be used on pre-existing orders or in conjunction with any other offer from Hive. Customers who sign up to the Hive Welcome Home Plan will pay nothing for the first 2 months then pay ongoing £9.99/monthly payments for 10 months. Once the 12 month payment plan is over, access to Hive Live benefits will continue for £2.99 a month.You must have an eligible British Gas contract in place to qualify for British Gas exclusive offer of two months free.