What are you looking for?
Gas & electricity
Find tariffs suitable for you and your home.
New boilers
Interest free credit on our new boilers this summer. [1]
One-off repairs
Boiler repairs from £79 - you don't even need to be a British Gas customer.
Moving home
Let us know if you're moving or have already moved.
Book an engineer
Book and manage your engineer visit online.
Our electricity prices will be increasing soon
From 15th September, electricity prices for our Standard tariff will be increasing, and the £15 annual Dual Fuel Discount will be removed. This will only impact customers with credit meters and will not affect those who pay as you go.
Why choose us for energy?
We'll tell you if there is a cheaper tariff
- We'll let you know on your bill, annual statement or by email if we've got a cheaper tariff for you.
Direct Debit Discount
- Get a discounted rate when you pay by Direct Debit, bringing the cost of your energy down.
Manage your account anytime, anywhere
- Download our easy to use App to submit meter readings, pay bills and track your energy usage.
Get a Hive Active Heating Subscription for £9 a month[4]
Heating so smart, you'll never need to return to a cold home again.
Take control of your home's existing heating and hot water system using the Hive thermostat and app.
100 members are celebrating one year’s free energy – worth over £1,000!
Make sure you’re not missing out with Rewards. Giving you exciting offers and giveaways from British Gas and other brands you love.
Join Rewards today when you log in or set up an online account.
Further information
Dealing with complaints
Want to know what we're doing to get better at sorting out your complaints? We've put it all in a letter to our industry's regulator.
Our exclusive offers
Browse through all our offers in one handy location.
Boiler IQ
We detect when your boiler stops heating your radiators or generating hot water.
[1] We offer products from a panel of lenders.
British Gas is the trading name of British Gas New Heating Limited, an appointed representative of British Gas Finance Limited which is authorised and regulated by the Financial Conduct Authority. Registered office at Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD.
[2] Offer of a Gift Card is available to new customers who buy HomeCare Two - Four online between 8th August and 18th September 2017. Existing HomeCare Two and Three customers who upgrade during the offer period will be eligible for a £10 Gift Card. You must keep your product for at least 45 days in order to qualify for the Gift Card. Instructions on how to choose your Gift Card will be emailed within 60 days of purchase. Offer is not available with any other offer or promotion and excludes HomeCare One
[3] The Hive Welcome Home Starter Plan is an ongoing contract offered by Centrica Connected Home Limited and will continue until cancelled. There will be a cancellation fee of £120 if you cancel in your first year or £60 in your second year, and you will lose the benefits of Hive Live if you cancel. Please note that Hive Welcome Home Starter Plan is not available to existing Hive Live or Hive Active Heating subscription customers.
[4] Available to new and existing British Gas energy, HomeCare and 5 Year Warranty customers only. This product is not currently available to Glazing, Locks, Roof and Pests Cover customers, nor customers of British Gas Home Insurance. If you cancel your British Gas product or if your energy supply doesn’t switch to us and you have no other eligible British Gas products, the price you pay for your Hive Active Heating will increase to £10 per month. If you purchase an eligible British Gas product again in the future, your price will go back down. Prices subject to change.
The subscription is ongoing and will continue until cancelled. Cancellation fees apply in the first 24 months. A fee of £150 will be charged if cancelled within the first 12 months and £70 if cancelled after 12 months but before 24 months.
Modern Slavery Transparency Statement (PDF 76KB)