Treat yourself with up to £100 when you buy selected HomeCare products[2]

Creating a fairer, lasting deal for all energy customers

We’re committed to improving the UK energy market so that it is fairer, more competitive and gives customers a better deal. But we don’t think price controls will achieve this. We think there’s a better solution. Rather than cap un-ending standard variable tariffs we should scrap them altogether. Find out more about our plan to reform the market and help customers below.

What can we help you with?

Energy

See our energy products and services available to you.

Home Services

Get peace of mind when you protect your boiler, heating and more. Plus, book an engineer anytime.

Smart Homes

Enjoy the benefits of smart meters and find out more about Hive connected products.

Help & Support

Choose a category to find the best way to contact us.

Energy

It's easy to switch your supply to us to make sure you're on the right tariff

Prices vary by region.  

Switching energy should be easy and hassle free. That’s why we’ve signed up to the Energy Switch Guarantee. Find out more at www.EnergySwitchGuarantee.com

Why choose us for energy?

  • We'll tell you when there is a cheaper tariff
  • A discount if you pay by Direct Debit
  • Manage your account anytime, anywhere

Home Services

Two years interest free credit on all new boilers

Offer ends 31 December.[1]

HomeCare products

Get a prepaid card worth up to £100 when you buy selected HomeCare products

Spend in-store or online at most places that accept Mastercard®

Offer ends 28th February.[2]

Your smart home

See how much you're spending on your energy by installing a free smart meter

Your smart meter will send us your readings, which means you'll always have accurate bills.

Always come back to a warm home with Hive Heating

Whether you're at work, on the bus or in the pub, you can control your heating from your phone with the Hive app.

Claiming your rewards in 4 simple steps

To say thank you for being a British Gas customer, we're giving you exciting offers and giveaways from us and other brands you love.

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Step 1

Log in register

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Step 2

Join Rewards

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Step 3

Choose an offer

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Step 4

Claim and enjoy!

How else can we be of service?

plumbing-and-drains

One-off repairs

Boiler repairs from £79 - you don't even need to be a British Gas customer.

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Moving home

Let us know if you're moving or have already moved.

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Book an engineer

Book and manage your engineer by visiting us online.

Further Information

Dealing with complaints

Want to know what we're doing to get better at sorting your complaints? We've put it all in a letter to our industry's regulator.

[1]This offer is available for domestic properties only (up to 44kW). It excludes warm air units. Access to a finance agreement is not guaranteed and customers will need to go through a lender approval process which will assess their financial circumstances and ability to repay the loan. The lender will also undertake credit checks on borrowers. May be used in conjunction with selected other offers. (Your Heating Sales Advisor will explain the offers available to you) British Gas acts as a credit broker and not the lender and primarily offers products from, and is remunerated by, Barclays Partner Finance. Barclays Partner Finance is a trading name of Clydesdale Financial Services Limited, a wholly owned subsidiary of Barclays Bank PLC. Clydesdale Financial Services Limited is authorised and regulated by the Financial Conduct Authority. Registered in England No. 2901725. British Gas is the trading name of British Gas New Heating Limited, an appointed representative of British Gas Finance Limited which is authorised and regulated by the Financial Conduct Authority. Availability of credit depends on status and credit checks. Registered in England & Wales (No. 06723244). Registered office: Millstream, Maidenhead Road, Windsor, Berkshire, SL4 5GD. britishgas.co.uk.

[2] Offer of a prepaid card is available to new customers who buy HomeCare Two - Four online between 8th December 2017 and 28th February 2018. Offer is for a prepaid card worth £25 for HomeCare Two, £40 for HomeCare Three and £100 for HomeCare Four. Existing HomeCare Two and Three customers who upgrade in this time are also entitled to a prepaid card, the amount will be confirmed at upgrade.

You must keep this product for at least 90 days in order to qualify for the offer. You can submit your prepaid card claim 90 days from the date your policy starts by visiting prepaidcard.britishgas-offers.co.uk.You will then have a further 90 days to claim. Full instructions on how to claim your prepaid card will be emailed within 28 days of policy sign-up; we will not send any other reminder.

Your prepaid card can be used in most places that accepts Mastercard® see full card terms for more info.

The card is issued by Blackhawk Network (UK) Ltd., pursuant to license by Mastercard International Incorporated