What can we help you with?


See our energy products and services available to you.

Home Services

Protect your boiler, heating, appliances, electricals, plumbing and drains. Plus, book an engineer anytime.

Smart Homes

Enjoy the benefits of smart meters and find out more about Hive connected products.

Help & Support

Choose a category to find the best way to contact us.

Important information for customers on our Standard tariff

Credit Customers: From 1st October, our Standard and Safeguard tariff prices will be increasing.

Pay as you go customers: From 1st October, our prices are changing for Pay as you go customers on our Standard and Safeguard PAYG tariffs.

Find out more about the changes here


It's easy to switch your supply to us to make sure you're on the right tariff

Prices vary by region.  

Switching energy should be easy and hassle free. That’s why we’ve signed up to the Energy Switch Guarantee. Find out more at www.EnergySwitchGuarantee.com

Why choose us for energy?

  • We'll tell you when there is a cheaper tariff
  • A discount if you pay by Direct Debit
  • Manage your account anytime, anywhere

Your smart home

Always come back to a warm home with Hive Active Heating

See how much you're spending on your energy by installing a free smart meter

Your smart meter will send us your readings, which means you'll always have accurate bills.

Claiming your rewards in 4 simple steps

To say thank you for being a British Gas customer, we're giving you exciting offers and giveaways from us and other brands you love.


Step 1

Log in register


Step 2

Join Rewards


Step 3

Choose an offer


Step 4

Claim and enjoy!

How else can we be of service?


One-off repairs

Boiler repairs from £79 - you don't even need to be a British Gas customer.


Moving home

Let us know if you're moving or have already moved.


Book an engineer

Book and manage your engineer by visiting us online.