Keeping you informed. Energy market challenges

You may have seen lots in the news about shortages of energy and price rises. Let us explain what's going on and how we're helping.

Continued disruption also means we’re much busier than usual. Please help us keep our phone lines free for vulnerable customers and emergencies by doing what you can online.

Energy market update

Our latest offers

HomeCare offer Cover for your plumbing, drains and electrics at no extra cost

Take out central heating and boiler cover and we'll cover your plumbing, drains and electrics for no extra cost.

Offer ends 15th November 2021. 1

Get HomeCare cover

New boiler offer Time for a new boiler? We make it easier than you’d think

5 Year Warranty, 2 years’ interest-free credit – and there’s nothing to pay until 2022. 2

Book a free quote

Lock your energy prices Get an energy quote in seconds

We make it easier to do your bit for the planet. All our tariffs are zero carbon as standard, and our fixed tariffs use 100% renewable electricity.

Better still, a fixed tariff could help protect against future price rises. Whether you’re a new customer or already with us, it’s simple to switch.

Switch now

What can we help you with?

Energy Tariffs Switch and save on your fuel bills

Confused by tariffs? We’ve got a wide range of options so there’s bound to be one that’s just right for you. Just enter your postcode to find it.

Get a home energy quote

Home Protection Avoid surprises with HomeCare

Boiler breakdown? Leaky lavatory? Plumbing panic? Relax. With British Gas HomeCare, you have access to emergency engineer call-outs and 24/7 support.

Browse HomeCare

Insurance Services Look after what you love for less

Protect your property and possessions with British Gas Home and Contents Insurance. It’s Five Star rated, and you can tailor it to your needs so you have peace of mind - whatever happens.

Get a quote for home insurance

Smart Homes Connect up your home with Hive

Our friends at Hive have all the smart tech you need to transform your home, which can save energy and money too. From heating to lighting and home security, control it all with a tap on the Hive app.

Explore Hive smart products

Already a customer?

Go greener. See what sustainability looks like

From smart meters to EV chargers, we’re making it easier to do more for the planet.

Start your green journey

There's more to us than gas and electricity

Help & Support

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Five ways to fix your boiler, fast

If your boiler’s stopped working, don’t worry – you may be able to fix it yourself. Try our safe and simple solutions to get it back up and running without calling an engineer.


Fix your boiler

3 next-level ways to get your home to net zero

We make sense of sustainability, and show you three ways in which your home can help you go green.


Find out more

£1390 fuel savings with electric vehicles

Electric vehicles are great for the environment, but what about your finances? You might be pleasantly surprised.

Find out here

Flying the flag for inclusivity

The progressive pride flag on our vans is a symbol of our commitment to be open and inclusive for all.

Find out how

Winter-proof your home

Winter-proofing your home is a lot harder once the bad weather arrives. Make sure your home’s winter-ready ahead of time with our handy guide.

See our checklist

British Gas Rewards. Here to brighten up your day

Join Rewards to snap up exclusive offers, handy discounts and unmissable giveaways on us. It's just our way of saying thanks.

And with new drops landing every single month, there's always something to look forward to. So what are you waiting for?

Join Rewards

Additional information

  1. Offer is only available to new to Services customers and existing British Gas Energy only customers who buy HomeCare Three or Four online or through a contact centre from 28th September 2021 until 15th November 2021. Customers can take Plumbing and Drains Cover and Home Electrical Cover at no additional cost for the first year. Customers must provide active elective agreement to take up the free products due to the fact that they auto-renew at the end of year one as a full price HomeCare Three or Four product, which will be explained by the agent at the time of purchase. British Gas customers who have had a similar Services product in the last 3 months, or more than once in the last 3 years, are excluded from this offer, as are customer who do not own their own home. This offer cannot be used in conjunction with any other offer, with the exception of Employee discount and Refer a Friend. This offer or promotion is subject to availability and can be removed at any time.

  2. British Gas acts as a credit broker, not the lender and offers products from a panel of lenders. Payment options are subject to change without notice. British Gas is a trading name of British Gas New Heating Limited (No. 06723244), an appointed representative of British Gas Services Limited (No. 03141243) which is authorised and regulated by the Financial Conduct Authority (Financial Services Register No. 490568). Both companies registered in England and Wales. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD. Availability of credit depends on status and credit checks. Terms and Exclusions apply. Buy now & pay nothing until 2022 offer ends 31st December 2021 and is only available when taking out a 2 year interest-free loan.

  3. To participate in the Refer a Friend scheme, both Referrer and Friend must follow the instructions on our website, A Referrer must successfully identify as an existing British Gas home energy or services customer via their online account. A Friend is an individual the Referrer knows personally, who isn’t already our customer and who is happy to receive the Referrer’s Referral link.

    To qualify for a Refer a Friend Gift Card, as a Friend you must use the Referrer’s unique Referral link when joining British Gas on a Qualifying Product via The gift card is subject to the Friend’s Qualifying Product purchase and the Friend’s contract or policy must be active at least 60 days after the supply start date or the policy start date. The gift card Reward may take up to three months to arrive from the Friend joining British Gas.

    To qualify for a Reward for switching energy to British Gas, your Friend must not have held a British Gas energy contract within the last three months of joining. To qualify for a Reward for joining services, your Friend must not have held a British Gas services account within the last three months of joining. If after making a Qualifying Purchase your Friend cancels their agreement with us up to 60 days after the supply start date or the policy start date, then this will result in the cancellation of the Reward for the Friend and Referrer. We also require a valid email address to send you your gift card.

    Restrictions apply, see Full terms and conditions (PDF, 276 KB) of the Refer a Friend scheme are also available to view.