We're here to help. Energy price cap news
The price cap is set to rise on 1st October because of the tough energy market right now. We’ll send you a letter or email by mid-September to let you know what this means for you. If you’re on a variable rate tariff and wish to choose a fixed-rate tariff, log in to your online account to see our current availability.
We’re committed to help our customers through this – and we’ve put together a £25 million customer support package if you’re struggling to pay your bills.
Here to help. We’re giving £25m to help our customers
We know we need to do more to help right now. That’s why we’ve put together a £25 million customer support package to help those facing financial hardship this winter. 1
Show your boiler some love. A boiler service: the new summer essential
Get your boiler ready for when you really need it with a full service for just £49 (normally £90). Then kick back and relax knowing there’ll be no surprises when the cold weather hits. Offer ends 31st August.
Get the most out of a new kitchen with a new boiler. New kitchen? Get a new boiler too – with up to £350 off
A new boiler is the perfect finishing touch for your home makeover - and can cut your energy bills by up to £5801 per year. Book a chat with one of our experts now to find the best boiler for you. Offer ends 5th September.
The latest with British Gas
Hive thermostat
Save up to £202 a year with the Hive Thermostat Mini
It’s smaller, sleeker, and even cheaper than the original Hive Thermostat. Never leave the heating on when you’re out again and set energy-saving schedules that work around you.
Cover your home
Stay one step ahead of winter with HomeCare
With complete cover for your boiler, heating and more, we’ll be there if something breaks this winter.
No surprise repair bills. No hidden costs. Just total peace of mind.
Direct Debit
Keep up-to-date with your Direct Debit payments
Ofgem recently conducted a review of how energy companies manage their customers' Direct Debits. We’re pleased that they confirmed British Gas has the right processes in place to support customers in paying the correct amounts.
Home EV charger.
From just
£1149
£879
Get a fast charger installed on your driveway. Then just park up, plug in - and let Hive do the rest.
With Hive EV Charging, you’ll get your own charge point expertly installed by a British Gas engineer.
Already a customer?
There's more to us than gas and electricity
Help & Support
Reduce your energy usage
Just changing how you use your electric appliances could help reduce your energy bills.
Ingenious ways to keep your home cool
Don’t swelter your way through summer. Stay chilled with our top tips to stop your home getting too hot – no air-con necessary.
Which EV is right for me?
If you’re interested in the benefits of switching to an electric vehicle (EV) but you’re confused by the options available, we’re here to help.
Save energy with these smart home ideas
Here’s how to start saving with a smart home…
Five ways to fix your boiler, fast
If your boiler’s stopped working, don’t worry – you may be able to fix it yourself. Try our safe and simple solutions to get it back up and running without calling an engineer.
British Gas Rewards. Here to hype up the holidays
Rewards is jam-packed with great offers and top discounts just for you. It’s our way of saying thanks for being with British Gas.
Sign up now to check out all the treats and offers that are waiting for you – and start snapping them up.