In memoriam.
HM Queen Elizabeth II,
1926 - 2022
We are deeply saddened at the passing of Her Majesty Queen Elizabeth II.
We join the rest of the UK in mourning the loss of our longest-serving monarch. May she rest in peace.
Switching tariffs. Customers on our fixed-rate tariffs will also benefit from the Energy Price Guarantee
If you’re currently on one of our fixed-rate tariffs that are priced above the Energy Price Guarantee, we'll automatically discount your unit rates from 1st October. If the discount does not bring you in line with Energy Price Guarantee, we'll switch you automatically to our standard variable tariff to ensure you're on the best deal. We'll take care of everything and will be in touch over the next few weeks to confirm exactly what this means for you.
You can still switch to our standard variable tariff now without paying exit fees.
We're here to help. An update on your energy prices
The Government has announced an Energy Price Guarantee that means the average energy bill will be no more than £2500 a year from October 1st for the next two years. This is in addition to the £400 Energy Bills Support Scheme every household will receive.
We’ll send you a letter or email soon confirming how this affects you. We’ll update our website with more detail when it's available, our advisors have no more information to share with you at this time.
The quickest way for us to update you is by email - please register here for an online account if you don't already have one.
Here to help. We’re giving £25m to help our customers
We know we need to do more to help right now. That’s why we’ve put together a £25 million customer support package to help those facing financial hardship this winter. 1
The latest with British Gas
Hive thermostat
Save up to £202 a year with the Hive Thermostat Mini
It’s smaller, sleeker, and even cheaper than the original Hive Thermostat. Never leave the heating on when you’re out again and set energy-saving schedules that work around you.
Cover your home
Stay one step ahead of winter with HomeCare
With complete cover for your boiler, heating and more, we’ll be there if something breaks this winter.
No surprise repair bills. No hidden costs. Just total peace of mind.
Direct Debit
Keep up-to-date with your Direct Debit payments
Ofgem recently conducted a review of how energy companies manage their customers' Direct Debits. We’re pleased that they confirmed British Gas has the right processes in place to support customers in paying the correct amounts.
Already a customer?
There's more to us than gas and electricity
Help & Support
Reduce your energy usage
Just changing how you use your electric appliances could help reduce your energy bills.
Ingenious ways to keep your home cool
Don’t swelter your way through summer. Stay chilled with our top tips to stop your home getting too hot – no air-con necessary.
Which EV is right for me?
If you’re interested in the benefits of switching to an electric vehicle (EV) but you’re confused by the options available, we’re here to help.
Save energy with these smart home ideas
Here’s how to start saving with a smart home…
Five ways to fix your boiler, fast
If your boiler’s stopped working, don’t worry – you may be able to fix it yourself. Try our safe and simple solutions to get it back up and running without calling an engineer.