One month FREE when you buy selected HomeCare products online
Offer ends 27th August[2]
What can we help you with?
Energy
See our energy products and services available to you.
Home Services
Protect your boiler, heating, appliances, electricals, plumbing and drains. Plus, book an engineer anytime.
Smart Homes
Enjoy the benefits of smart meters and find out more about Hive connected products.
Help & Support
Choose a category to find the best way to contact us.
Important information for customers on our Standard tariff
Credit Customers: From 1st October, our Standard and Safeguard tariff prices will be increasing.
Pay as you go customers: From 1st October, our prices are changing for Pay as you go customers on our Standard and Safeguard PAYG tariffs.
Energy
It's easy to switch your supply to us to make sure you're on the right tariff
Prices vary by region.
Switching energy should be easy and hassle free. That’s why we’ve signed up to the Energy Switch Guarantee. Find out more at www.EnergySwitchGuarantee.com
Why choose us for energy?
- We'll tell you when there is a cheaper tariff
- A discount if you pay by Direct Debit
- Manage your account anytime, anywhere
Your smart home
Always come back to a warm home with Hive Active Heating
For a limited time only, British Gas customers get two months free plus a Hive Plug.[3]
See how much you're spending on your energy by installing a free smart meter
Your smart meter will send us your readings, which means you'll always have accurate bills.
Claiming your rewards in 4 simple steps
To say thank you for being a British Gas customer, we're giving you exciting offers and giveaways from us and other brands you love.
Step 1
Log in register
Step 2
Join Rewards
Step 3
Choose an offer
Step 4
Claim and enjoy!
How else can we be of service?
One-off repairs
Boiler repairs from £79 - you don't even need to be a British Gas customer.
Moving home
Let us know if you're moving or have already moved.
Book an engineer
Book and manage your engineer by visiting us online.
[1] This offer is available for domestic properties only (up to 44kW). It excludes warm air units. Access to finance agreement is not guaranteed and customers will need to go through a lender approval process which will assess their financial circumstances and ability to repay the loan. The lender will also undertake credit checks on borrowers. May be used in conjunction with selected other offers. (Your Heating Sales Adviser will explain the offers available to you) British Gas acts as a credit broker and not the lender and offers products from a panel of lenders. British Gas is a trading name of British Gas New Heating Limited (No. 06723244). British Gas New Heating Limited is an appointed representative of British Gas Services Limited (No. 03141243) which is authorised and regulated by the Financial Conduct Authority (Financial Services Register No. 490568). Both companies registered in England and Wales. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD. Availability of credit depends on status and credit checks.
[2] Offer is available to new customers who buy HomeCare Two - Four online between 31st July and 27th August 2018. The cost of 11 months’ HomeCare cover will be spread over 12 monthly payments. Existing residential customers and domestic landlords who wish to upgrade from HomeCare Two or Three can get a discount off the additional features they are adding to their product holding for the remainder of their contract year. Offer is not available with any other offer or promotion and is available for the first year only.
[3] Two months free available to new and existing British Gas energy, HomeCare and 5 Year Warranty customers only. If you cancel your British Gas product or if your energy supply doesn't switch to us and you have no other eligible British Gas products, you will pay the full 12 months for your Hive Heating Plan. Prices subject to change. Not available to customers who already have a Hive payment plan or who have Hive Live. After the first 12 months, Hive Live will continue at £2.99 per month. If you cancel within the 12 months you will need to pay the remaining balance.
Plug offer is limited to one plug per customer, is subject to availability and runs between 24th May and 31st August 2018. Offer only available when bought with Hive Active Heating or Hive Heating Plan. Offer cannot be used on pre-existing orders in conjunction with any other offer. Terms apply. www.hivehome.com/terms