Latest updates. Energy market news
Ofgem have just announced changes to the price cap rates which will take effect from 1st April 2022. We’ll contact you by letter or email before mid-March to let you know what this means for you.
British Gas Energy Trust is also here to help you with any money worries.
The latest with British Gas
The British Gas Big Winter sale
Get FREE extra cover for your home
Protect your boiler and heating with HomeCare and we’ll give you FREE plumbing, drains and home electrics cover on top.
So whatever happens, you won’t have to worry about pricey repairs. Just tell us and we’ll fix it, hassle-free. 1
New boiler offer
Get a new boiler for less than you think
Upgrade to a new energy-efficient boiler from just £35 a month. 2
All our boilers are A-rated for energy efficiency, installed by a Gas Safe engineer and hydrogen-blend ready.
Got energy or HomeCare with us? You'll get £200 off. 3
Greener heating
Hive Smart Heating
Save with Hive Smart Heating.
The Hive Thermostat looks after your heating so you don't have to. And thanks to advanced features like Frost Protection and instant alerts while you're away, you'll never have to heat an empty home again - saving you up to £110/year.
Existing customers. Gas and electricity
If you are concerned about costs going up and think you'll find it difficult to pay your bills, the British Gas Energy Trust is here to help.
If you've joined us from another supplier that went out of business, you'll find all our FAQs here.
What can we help you with?
Air source heat pumps. What if you could heat your home with thin air?
Wouldn’t that be awesome? Yes. Yes, it would. And that’s why we’re so excited about air source heat pumps.
They take heat from the air outside and (with the help of a little electricity) use it to keep your home toasty. Sounds like magic, but it’s just clever science and engineering.
Already a customer?
Go greener. See what sustainability looks like
From smart meters to EV chargers, we’re making it easier to do more for the planet.
There's more to us than gas and electricity
Help & Support
British Gas Energy Trust
No matter which energy company you are with – if you’re struggling with your bills, you are not alone. The British Gas Energy Trust is here to help.
Winter-proof your home
Winter-proofing your home is a lot harder once the bad weather arrives. Make sure your home’s winter-ready ahead of time with our handy guide.
Helping you stay warm this winter
We don’t just do Warm Home Discounts or give energy savings tips. We also invest £2 million into grants too, to keep our vulnerable customers warm this winter.
Five ways to fix your boiler, fast
If your boiler’s stopped working, don’t worry – you may be able to fix it yourself. Try our safe and simple solutions to get it back up and running without calling an engineer.
What you need to know about the gas boiler ban
The UK government is going ahead with the gas boiler ban starting in 2025. But what does that mean for you and how will it affect your home?
British Gas Rewards. Here to take winter by storm
Join Rewards to snap up exclusive offers, handy discounts and unmissable giveaways on us. It's just our way of saying thanks.
And with new drops landing every single month, there's always something to look forward to. So what are you waiting for?
Additional information
Offer is available to new to British Gas Services customers only who do not currently hold a HomeCare product and buy HomeCare Three or Four online or through a contact centre until 7th February 2022. Customers who purchase HomeCare Three can take Plumbing and Drains cover at no additional cost for the first year. Customers who purchase HomeCare Four can take Plumbing, Drains and Home Electrical cover at no additional cost for the first year. If you take this offer, you will auto-renew at the end of year one onto a full price HomeCare Three or HomeCare Four product. British Gas customers who have had a similar Services product in the last three months, or more than once in the last three years, are excluded from this offer, as are customers who do not own their own home. This offer cannot be used in conjunction with any other offer, with the exception of Employee discount and Refer a Friend. This offer or promotion is subject to availability and can be removed at any time. Geographic restrictions apply.
Cash price of installation: £1666.00 | Advance payment: £0 | Loan amount: £1666.00 | Term of Loan: 5 years | Monthly repayment: £34.97 | Total amount payable (inc deposit): £2098.20 | Representative APR: 9.9%.
£200 discount is only available to British Gas energy and British Gas HomeCare 1-4 customers who choose to have a British Gas installation and get a quote online or book an appointment for a new boiler quote and then accept the quote and have the boiler installed. This offer is available to homeowners and landlords with a total system output of up to 50kW who already have a British Gas energy tariff or HomeCare 1-4 at the property where the boiler would be installed. Available to 98% of UK mainland households. This offer cannot be used by tenants, British Gas multi–premise landlord customers and cannot be used in conjunction with staff/ex-staff/partner discounts. Terms and Exclusions apply. Offers are subject to change without notice.