Treat yourself with up to £100 when you buy selected HomeCare products online[1]

Creating a fairer, lasting deal for all energy customers

We’re committed to improving the UK energy market so that it is fairer, more competitive and gives customers a better deal. But we don’t think price controls will achieve this. We think there’s a better solution. Rather than cap un-ending standard variable tariffs we should scrap them altogether. Find out more about our plan to reform the market and help customers below.

What can we help you with?


See our energy products and services available to you.

Home Services

Get peace of mind when you protect your boiler, heating and more. Plus, book an engineer anytime.

Smart Homes

Enjoy the benefits of smart meters and find out more about Hive connected products.

Help & Support

Choose a category to find the best way to contact us.


It's easy to switch your supply to us to make sure you're on the right tariff

Prices vary by region.  

Switching energy should be easy and hassle free. That’s why we’ve signed up to the Energy Switch Guarantee. Find out more at

Why choose us for energy?

  • We'll tell you when there is a cheaper tariff
  • A discount if you pay by Direct Debit
  • Manage your account anytime, anywhere

Home Services

10% off a new boiler quote

Offer ends 31st March.[1]

HomeCare products

Get a prepaid card worth up to £100 when you buy selected HomeCare products

Spend in-store or online at most places that accept Mastercard®

Offer ends 28th February.[2]

Your smart home

See how much you're spending on your energy by installing a free smart meter

Your smart meter will send us your readings, which means you'll always have accurate bills.

Always come back to a warm home with Hive Heating

Whether you're at work, on the bus or in the pub, you can control your heating from your phone with the Hive app.

Claiming your rewards in 4 simple steps

To say thank you for being a British Gas customer, we're giving you exciting offers and giveaways from us and other brands you love.


Step 1

Log in register


Step 2

Join Rewards


Step 3

Choose an offer


Step 4

Claim and enjoy!

How else can we be of service?


One-off repairs

Boiler repairs from £79 - you don't even need to be a British Gas customer.


Moving home

Let us know if you're moving or have already moved.


Book an engineer

Book and manage your engineer by visiting us online.

[1] This offer is available for domestic and business properties with a total system output of up to 42kW. It excludes warm air units, some LPG and oil boilers for commercial use, this will be confirmed at your appointment. The discount is off the total quote and will be applied at point of sale on the basis that we install the boiler. This offer cannot be used in conjunction with any other British Gas boiler offer. For Business Installations please visit

[2] Offer of a prepaid card is available to new customers who buy HomeCare Two - Four online between 8th December 2017 and 28th February 2018. Offer is for a prepaid card worth £25 for HomeCare Two, £40 for HomeCare Three and £100 for HomeCare Four. Existing HomeCare Two and Three customers who upgrade in this time are also entitled to a £25 prepaid card. Excludes HomeCare One. Offer is not available with any other offer or promotion and can be withdrawn at any time.

You must keep this product for at least 90 days in order to qualify for the offer. If you downgrade your cover you will only qualify for a prepaid card value equivalent to the offer level for the HomeCare product you hold at 90 days.

You can submit your prepaid card claim 90 days from the date your policy starts by visiting You will then have a further 90 days to claim. Full instructions on how to claim your prepaid card will be emailed within 28 days of policy sign-up; we will not send any other reminder.

Your prepaid card can be used in most places that accept Mastercard® but cannot be used to get cashback or at cash machines, or at customer activated machines like pay@pump, car park and train ticket machines, see full card terms for more info. The Card will be valid until the expiry date printed on the Card (12 months from the date of issue). Once expired, you will no longer be entitled to the funds on the Card. We can only send prepaid cards to addresses in the UK

Your prepaid card will be issued by Blackhawk Network (UK) Ltd, an Electronic Money Institution authorised in the UK by the FCA with Firm Reference number 900023; pursuant to license from Mastercard International. Mastercard® is a registered trademark of Mastercard International Incorporated. Blackhawk Network (UK) Ltd’s company registration number is 05802971 and its registered office is at 40 Bernard Street, London, WC1N 1LE.