What can we help you with?
Energy
See our energy products and services available to you.
Home Services
Protect your boiler, heating, appliances, electricals, plumbing and drains. Plus, book an engineer anytime.
Smart Homes
Enjoy the benefits of smart meters and find out more about Hive connected products.
Help & Support
Choose a category to find the best way to contact us.
Important information for customers on our Standard tariff
Credit Customers: From 1st October, our Standard and Safeguard tariff prices will be increasing.
Pay as you go customers: From 1st October, our prices are changing for Pay as you go customers on our Standard and Safeguard PAYG tariffs.
Energy
It's easy to switch your supply to us to make sure you're on the right tariff
Prices vary by region.
Switching energy should be easy and hassle free. That’s why we’ve signed up to the Energy Switch Guarantee. Find out more at www.EnergySwitchGuarantee.com
Why choose us for energy?
- We'll tell you when there is a cheaper tariff
- A discount if you pay by Direct Debit
- Manage your account anytime, anywhere
Your smart home
Always come back to a warm home with Hive Active Heating
See how much you're spending on your energy by installing a free smart meter
Your smart meter will send us your readings, which means you'll always have accurate bills.
Claiming your rewards in 4 simple steps
To say thank you for being a British Gas customer, we're giving you exciting offers and giveaways from us and other brands you love.
Step 1
Log in register
Step 2
Join Rewards
Step 3
Choose an offer
Step 4
Claim and enjoy!
How else can we be of service?
One-off repairs
Boiler repairs from £79 - you don't even need to be a British Gas customer.
Moving home
Let us know if you're moving or have already moved.
Book an engineer
Book and manage your engineer by visiting us online.