- good communications before visit, engineer pleasant, efficient and helpful Thank you.
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Our boiler & heating cover makes sure you’re covered for any breakdowns or repairs, plus you can make sure everything’s working at its best with our optional annual boiler service. We’ll send one of our 6,500 engineers to fix your problem.
You can buy our products in any combination, individually or as part of a package.
Our central heating breakdown package covers you for your boiler, controls, central heating, radiators, pipework and hot water system (including unvented and pressurised cylinders). So if your heating has a hiccup, we can help.
Boiler broken? There’s no need to panic. We have more than 6,000 highly-trained gas boiler engineers available who can help get your heating back on and your hot water running again.
British Gas Services Limited is authorised and regulated by the Financial Conduct Authority. British Gas Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
 Price available to new customers and to existing customers adding to their product holding for the first year (paying by Direct Debit) and applies to most households outside of the M25. Prices for households within the M25 will vary. Your breakdown history will be taken into account in determining next year's pricing. Offer excludes Boiler & controls breakdown cover and Central heating breakdown cover. Price subject to change. Terms & conditions apply. Offer now extended to 9th July 2015.
If you are an existing energy customer, and logged in to your British Gas online account, the prices you see will be inclusive of the Energy Customer Discount (ECD). The ECD is exclusive to customers who have energy with us when they purchase or renew a 12 month HomeCare® insurance contract. It does not apply to non-insurance HomeCare® service agreements, British Gas Home Insurance products and Glazing, locks, roof and pests insurance. The discount will be applied either annually or monthly, depending on how you pay. The discount will show as a credit on your statement under 'How your payments are broken down'. Only one ECD of a maximum of £12 is available per household in any 12 month period. Please consult your statement and HomeCare® terms & conditions to see which products you have. We reserve the right to withdraw the ECD in the future without notice.
 Limits apply, please see full terms & conditions.
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