92% of customers recommend our Home Services*. Reevoo.

Our boiler & heating cover makes sure you’re covered for any breakdowns or repairs, plus you can make sure everything’s working at its best with our optional annual boiler service. We’ll send one of our 6,500 engineers to fix your problem.

You can buy our products in any combination, individually or as part of a package.

Annual boiler service means we will arrange to inspect your boiler and controls, gas central heating system or gas appliance (depending on what is included in your agreement). This is to help make sure that they are safe and in good working order.

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Starting from:

£3.00 per month[1]

Find out more

Boiler & controls

Central heating

Annual boiler service

Starting from:

£5.00 per month[1]

Find out more

Boiler & controls

Central heating

Annual boiler service

Starting from:

£9.50 per month[1]

Find out more

Boiler & controls

Central heating

Annual boiler service

Starting from:

£11.50 per month[1]

Find out more

Boiler & controls

Central heating

Annual boiler service

About our boiler & heating products

HomeCare® - what you need to know
Boiler & heating packages

Boiler & heating packages - 1:00

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A few tips on choosing HomeCare®
  • Unlimited call outs every year.
  • Parts and labour included.[2]
  • Call us day or night if things go wrong.
  • Over 6,500 engineers ready to help.
  • Optional excess.
 
About our HomeCare® packages

We won’t charge you for individual call outs and it's up to you whether or not you include your annual boiler service.

All our packages have boiler breakdown cover. But you can upgrade to lots of other HomeCare® options to include things like central heating, home electrics, plumbing and drain cover, too.

Other products you may be interested in

Our central heating breakdown package covers you for your boiler, controls, central heating, radiators, pipework and hot water system (including unvented and pressurised cylinders). So if your heating has a hiccup, we can help.

Boiler broken? There’s no need to panic. We have more than 6,000 highly-trained gas boiler engineers available who can help get your heating back on and your hot water running again.

[1] Price available to new customers and to existing customers adding to their product holding for the first year (paying by Direct Debit) and applies to most households outside of the M25. Prices for households within the M25 will vary. Your breakdown history will be taken into account in determining next year's pricing. Price subject to change. Terms & conditions apply.

If you are an existing energy customer, and logged in to your British Gas online account, the prices you see will be inclusive of the Energy Customer Discount (ECD). The ECD is exclusive to customers who have energy with us when they purchase or renew a 12 month HomeCare® insurance contract. It does not apply to non-insurance HomeCare® service agreements, British Gas Home Insurance products and Glazing, locks, roof and pests insurance. The discount will be applied either annually or monthly, depending on how you pay. The discount will show as a credit on your statement under 'How your payments are broken down'. Only one ECD of a maximum of £12 is available per household in any 12 month period. Please consult your statement and HomeCare® terms & conditions to see which products you have. We reserve the right to withdraw the ECD in the future without notice.

[2] Limits apply, please see full terms & conditions.

* Based on 5,192 responses between 01/08/2014 & 31/01/2015.

92% of customers recommend our Home Services*. See below for more detail on how they rate it. Reevoo

British Gas Home Services reviews verified by Reevoo

Ease of booking
8.8
Engineer visit
9.1
Value for money
7.9
Overall rating
8.7
Scores 8.7 out of 10 based on 9428 reviews
10 out of 10

Adrian

Prestatyn
I rang early one morning to book an annual boiler service after receiving a reminder email from them.

I got connected very quickly and I was stunned when the lady offered me an appointment for an engineer to call that very afternoon.

He arrived on time giving me a half hours notice to my mobile phone.

The service was completed in a timely manner.

Could not wish for a better service.
Published on: 03 March 2015
5 out of 10

David

Cardiff
Cost increase from previous year approx 12% gas prices could be reduced considerably also
Published on: 03 March 2015
8 out of 10

Paul

cuxton Nr Rochester Kent
the service provided by the engineer on his visit was excellent but my service became overdue this was due to cancellations by the supplier which will possibly make look to other service providers in the future.Based on the level of service provided by the engineer I could recommend your service
Published on: 03 March 2015
10 out of 10

Adrienne

Maidstone
The engineer that called earlier this year because I had a water leak went that extra mile to sort the problem and for that I was extremely grateful.
Unfortunately I do not remember his name but he deserves a commendation.
Published on: 03 March 2015
8 out of 10

June

Milton Keynes
The engineer arrived on time & was polite & efficient.
Published on: 03 March 2015
10 out of 10

Sandrene

Harrow
I've been with British gas for years and although there are cheaper service providers out there I won't be tempted, because over and over again British Gas have provided an excellent service.
Published on: 03 March 2015