HomeCare® packages can be purchased without an annual boiler service by calling 0800 072 7511.

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There’s no need to panic. We have more than 6,000 highly-trained gas boiler engineers available who can help get your heating back on and your hot water running again.

Plus, we have a range of options for you, from one- off repairs, to a repair with ongoing care.

British Gas Services Limited is authorised and regulated by the Financial Conduct Authority. British Gas Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

[1] Your breakdown history will be taken into account in determining next year's pricing.

[2] Limits apply, please see full terms & conditions.

[3] Price available to new customers and to existing customers adding to their product holding for the first year (paying by Direct Debit) and applies to most households outside of the M25. Prices for households within the M25 will vary. Your breakdown history will be taken into account in determining next year's pricing. Price subject to change. Terms & conditions apply.

If you are an existing energy customer, and logged in to your British Gas online account, the prices you see will be inclusive of the Energy Customer Discount (ECD). The ECD is exclusive to customers who have energy with us when they purchase or renew a 12 month HomeCare® insurance contract. It does not apply to non-insurance HomeCare® service agreements, British Gas Home Insurance products and Glazing, locks, roof and pests insurance. The discount will be applied either annually or monthly, depending on how you pay. The discount will show as a credit on your statement under 'How your payments are broken down'. Only one ECD of a maximum of £12 is available per household in any 12 month period. Please consult your statement and HomeCare® terms & conditions to see which products you have. We reserve the right to withdraw the ECD in the future without notice.

* Based on 8,556 responses between 09/12/2014 & 09/06/2015.

91% of customers recommend our Home Services*. See below for more detail on how they rate it. Reevoo

British Gas Home Services reviews verified by Reevoo

14,118 reviews

Reviews from: Sort by:
(8.6 out of 10)
Ease of booking
8.8
Engineer visit
9.1
Value for money
7.9
Overall rating
8.6
Scores 8.6 out of 10 based on 14118 reviews
Show more score details
(10 out of 10)

eileen

Homeowner
Very happy with your service. Engineer turned up at the time arranged ,was very efficient and helpful.
Published on: 02 August 2015
(10 out of 10)

David

Homeowner
Great service great engineers accounts very poor to many errors to long to correct
0 of 1 people found this review helpful
Published on: 02 August 2015
(5 out of 10)

kate

codicote, herts Homeowner
The Home Service is excellent and the engineers are always extremely efficient and friendly. T
Published on: 02 August 2015