- Very happy with your service. Engineer turned up at the time arranged ,was very efficient and helpful.
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We offer four different HomeCare® packages to suit different needs and budgets.
It's up to you whether you buy your cover individually or together as one of our packages, so you only cover what you need. Plus we've got a team of over 6,500 engineers to get your jobs done.
If you'd prefer to purchase one of our products without an annual service call us on 0800 072 7511.
HomeCare® packages can be purchased without an annual boiler service by calling 0800 072 7511.
There’s no need to panic. We have more than 6,000 highly-trained gas boiler engineers available who can help get your heating back on and your hot water running again.
Plus, we have a range of options for you, from one- off repairs, to a repair with ongoing care.
British Gas Services Limited is authorised and regulated by the Financial Conduct Authority. British Gas Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
 Your breakdown history will be taken into account in determining next year's pricing.
 Limits apply, please see full terms & conditions.
 Price available to new customers and to existing customers adding to their product holding for the first year (paying by Direct Debit) and applies to most households outside of the M25. Prices for households within the M25 will vary. Your breakdown history will be taken into account in determining next year's pricing. Price subject to change. Terms & conditions apply.
If you are an existing energy customer, and logged in to your British Gas online account, the prices you see will be inclusive of the Energy Customer Discount (ECD). The ECD is exclusive to customers who have energy with us when they purchase or renew a 12 month HomeCare® insurance contract. It does not apply to non-insurance HomeCare® service agreements, British Gas Home Insurance products and Glazing, locks, roof and pests insurance. The discount will be applied either annually or monthly, depending on how you pay. The discount will show as a credit on your statement under 'How your payments are broken down'. Only one ECD of a maximum of £12 is available per household in any 12 month period. Please consult your statement and HomeCare® terms & conditions to see which products you have. We reserve the right to withdraw the ECD in the future without notice.