Energy
Live the good life - power your world with our products and services
Our gas and electricity products
Get energy with us
Get the best possible tariff for your home and family.
Compare our tariffs
We've got lots of different tariffs - take a look to find the right one for you.
Manage your energy
Already got energy with us? Manage your account online or with our new app.
New connections
We can install gas and electricity infrastructure, energy meters and more.
Warm Home Discount
Need a little extra help in the winter? See if you qualify for the warm home discount.[1]
Priority Service Register
We've got extra services for those who need it most.
Get smart
Live your best life and get smart at home with the latest tech. You could save a whole lot of time and money
Price Cap news for customers on Standard, Temporary and Safeguard tariffs
Ofgem, the regulator for the energy industry, put in place a price cap for all credit meter customers on default tariffs from 1 January 2019. The price cap sets the maximum you can be charged by your energy supplier for each unit of electricity or gas you use. This means that if you’re on our default tariffs – Standard, Temporary or Safeguard - you will have seen a change in your estimated annual cost from 1 January 2019. This is because the price cap will impact your current standing charges or unit rates.
Ofgem sets the level of the price cap every six months using a published formula, taking into account a number of factors including the cost of energy and government policies. As a result, the level of the cap can go up as well as down and this means that your energy bills can go up or down as we will adjust our default tariff rates to broadly reflect the changes that Ofgem makes.
On 7 February 2019, Ofgem announced the new level of the Price Cap for default tariffs. This will take effect from 1 April 2019. We will be reviewing how the cap will affect our customers on our default tariffs and will contact them in due course about their bill.
It’s not just British Gas customers who will be affected by the price cap – all UK energy companies will be affected . Want to switch your tariff to protect yourself against future price changes? Get a quote
For more information please read our Frequently Asked Questions.