Your online account
Common Questions
How do I set up my online account?
Follow our step-by-step guide and set it up in minutes.
How do I access my existing account?
Here’s where to find it and how to log in.
How do I update my account details?
Changing your account name, email and home address is simple.
It’s even easier on the app
Track your energy use, book repairs and pay bills from the palm of your hand. Download the British Gas app today.