Home services

We know homes better than anyone. After all, we've been looking after them for over 200 years

HomeCare Already a HomeCare customer? Book an engineer

All you need to know about our home services

Boilers and heating

Boilers and heating

We can help you with boiler cover, repairs, buying a boiler and more.

Plumbing and drains

Plumbing and drains

Should the worst happen make sure your plumbing is covered, or just get a repair.

Appliances and electrical

Appliances and electrical

We've got a selection of cover and repair options so you can keep the kettle boiling.

Home insurance

Home insurance

Looking after your home and what's inside, so you don't need to worry.

Landlords

Landlords

Our buildings, contents and home cover protects you, your tenants and properties.

Moving home

Moving home

Let us know if you're moving and we'll keep things running smoothly. That's one less thing to worry about.

Need to know more?

Take a peek at our handy home services guides

Frequently asked questions

Can I manage my account online?

Yes, with an online account you can arrange a service visit, find out what’s happening with your appointment, submit a meter reading and book an engineer. We’ve even got a free smartphone app.

What does an annual service include?

This is a visit we carry out in each contract year[1] to check your boiler and central heating system or gas appliance (depending on what is included in your agreement) are safe and in good working order.

Can I speak to someone if I have a question about buying HomeCare?

You can call us on 0333 202 9604. Monday to Friday: 8am - 8pm, Saturday 8am - 6pm. We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.

  1. Your service may be more than 12 months apart.