Home services
Get peace of mind when you protect your home, and book an engineer anytime from your online account
Our range of home services
Boilers and heating
Includes cover, repairs, new boilers, annual services and heating upgrades.
Plumbing and drains
Different types of cover and repair to help assist you with your plumbing and drains faults.
Appliances and electrical
Different types of cover and repair to help assist you with your appliance and electrical faults.
Home insurance
Taking care of your home and its contents when things go wrong.
Landlords
We offer buildings, contents and home cover. Safeguarding your properties, your tenants and you.
Moving home
Let us know if you're moving or have already moved.
Are you an existing HomeCare customer?
Gift Card worth up to £50 when you buy selected HomeCare products online
Offer ends 30th July[*]
Everything explained
Not sure which of our products is right for you? Our home services guides should have all the answers.
Frequently asked questions
Can I manage my account online?
Yes, with an online account you can arrange a service visit, find out what’s happening with your appointment, submit a meter reading and book an engineer. We’ve even got a free smartphone app.
What does an annual service include?
This is a visit we carry out in each contract year to check your boiler and central heating system or gas appliance (depending on what is included in your agreement) are safe and in good working order.
Can I speak to someone if I have a question about buying HomeCare?
You can call us on 0333 202 9604. Monday to Friday: 8am - 8pm, Saturday 8am - 6pm. We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.
[*] Offer of a Gift Card is available to new domestic homeowners and landlord customers who buy HomeCare Two – Four online between 19th June and 30th July 2018. Existing HomeCare Two and Three customers who upgrade during the offer period will be eligible for a £10 Gift Card. You must keep your product for at least 45 days to qualify for the Gift Card. Instructions on how to choose your Gift Card will be emailed within 60 days of purchase. Offer is not available with any other offer or promotion and excludes HomeCare One.