Home services. When things break down this winter, we’ve got you covered
Protect your boiler, heating, drains and more. We’re here to help whenever you need us.
Ongoing HomeCare cover
Whether it's your boiler, central heating, plumbing or electrics, our HomeCare cover helps you avoid the unexpected costs of breakdowns.
Boiler and heating cover
Our range of HomeCare plans give you different cover options to suit your needs.
Plumbing and drains cover
Cover your plumbing and drains for extra help and peace of mind when things go wrong.
Home electrical cover
Not a fan of electrical DIY? Cover your electrics and we’ll come to the rescue the next time you have a problem.
One-off repair
Our fixed price repairs include all parts and labour (conditions apply) and are backed by a 12 month guarantee.
Boilers and heating repair
Our expert engineers can fix your boiler and central heating for a fixed price.
Plumbing and drains repair
Burst pipe or blocked drain? We’re on hand to help whenever you need us.
Home electrical repair
We'll fix your faulty electrics and home appliances so you don't have to splash out on new ones.
We can also help you with
Annual Boiler Service
Keep your boiler in tip-top shape with an annual service.
New boiler
Book a free consultation with an expert heating advisor to help you find the perfect boiler.
Appliance cover
Cover your home appliances and we’ll come and help the next time they break down.
Home improvements. Our home improvements products and services
We've got home improvement solutions to give you peace of mind with your heating, hot water and electrics.
Other services
Home insurance
Protect what's important to you, with a little help from us.
Landlords
When your tenants call you with problems, we can help you find the solutions.
Moving home
Let us know if you're moving and we'll keep things running smoothly.
Existing customers. Book an engineer, pay bills, join Rewards and more
Sign in to your account and access a range of features.
Frequently asked questions
Can I manage my account online?
Yes, with an online account you can arrange a service visit, find out what’s happening with your appointment, submit a meter reading and book an engineer. We’ve even got a free smartphone app.
What does an annual service include?
This is a visit we carry out in each contract year to check your boiler and central heating system or gas appliance (depending on what is included in your agreement) are safe and in good working order.
Can I speak to someone if I have a question about buying HomeCare?
You can call us on 0333 202 9604. Monday to Friday: 8am - 8pm, Saturday 8am - 6pm. We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.