Home services. Get a Multi-Store gift card worth up to £75 when you buy selected HomeCare online

Limited time only. Offer ends 24th February 20201

View HomeCare cover

Ongoing HomeCare cover

Whether it's your boiler, central heating, plumbing or electrics, our HomeCare cover helps you avoid the unexpected costs of breakdowns.

Boiler and heating cover

Our range of HomeCare plans give you different cover options to suit your needs.

Get heating cover

Plumbing and drains cover

Cover your plumbing and drains for extra help and peace of mind when things go wrong.

Get plumbing cover

Home electrical cover

Not a fan of electrical DIY? Cover your electrics and we’ll come to the rescue the next time you have a problem.

Get electrical cover

One-off repair

Our fixed price repairs include all parts and labour (conditions apply) and are backed by a 12 month guarantee.

Boilers and heating repair

Our expert engineers can fix your boiler and central heating for a fixed price.

Get heating repair

Plumbing and drains repair

Burst pipe or blocked drain? We’re on hand to help whenever you need us.

Get plumbing repair

Home electrical repair

We'll fix your faulty electrics and home appliances so you don't have to splash out on new ones.

Get electrical repair

We can also help you with

Annual Boiler Service

Keep your boiler in tip-top shape with an annual service.

Book a boiler service

New boiler

Book a free consultation with an expert heating advisor to help you find the perfect boiler.

Book an appointment

Appliance cover

Cover your home appliances and we’ll come and help the next time they break down.

Get appliance cover

Home improvements. Our home improvements products and services

We've got home improvement solutions to give you peace of mind with your heating, hot water and electrics.

See our products

Other services

Home insurance

Protect what's important to you, with a little help from us.

Insurance for homes


When your tenants call you with problems, we can help you find the solutions.

Cover for landlords

Moving home

Let us know if you're moving and we'll keep things running smoothly.

Help with moving

Existing customers. Book an engineer, pay bills, join Rewards and more

Sign in to your account and access a range of features.

Access your account

Frequently asked questions

Can I manage my account online?

Yes, with an online account you can arrange a service visit, find out what’s happening with your appointment, submit a meter reading and book an engineer. We’ve even got a free smartphone app.

What does an annual service include?

This is a visit we carry out in each contract year to check your boiler and central heating system or gas appliance (depending on what is included in your agreement) are safe and in good working order.

Can I speak to someone if I have a question about buying HomeCare?

You can call us on 0333 202 9604. Monday to Friday: 8am - 8pm, Saturday 8am - 6pm. We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.

Additional information

  1. Offer of a Multi-Store gift card is available to new domestic homeowners and, landlords who buy HomeCare Two – Four online from 06th January – 24th February 2020. In order to qualify we must have received your first payment and your policy must still be active 60 days after purchase and you must provide a valid email address. Offer is not available with any other offer or promotion and can be withdrawn at any time. You are not eligible for the Multi-Store gift card if you have had a HomeCare product with similar features in the last 3 months, or more than once in the last 3 years. Excludes HomeCare One, multi-premise Landlords, and existing HomeCare One – Four customers. Instructions on how to redeem your Multi-Store gift card will be emailed 60 days after purchase, you will then have a further 90 days to claim.

    Your Multi-Store gift card can be used at over 130 retailers, a full list can be found here. The terms and conditions of your Multi-Store gift card can be found here.