Home services
Get peace of mind when you protect your home, and book an engineer anytime from your online account
Our range of home services
Boilers and heating
Includes cover, repairs, new boilers, annual services and heating upgrades.
Plumbing and drains
Different types of cover and repair to help assist you with your plumbing and drains faults.
Appliances and electrical
Different types of cover and repair to help assist you with your appliance and electrical faults.
Home insurance
Taking care of your home and its contents when things go wrong.
Landlords
We offer buildings, contents and home cover. Safeguarding your properties, your tenants and you.
Moving home
Let us know if you're moving or have already moved.
Gift Card worth up to £50 on selected HomeCare products when you buy online
Spend at Amazon.co.uk, Debenhams, Argos, Hivehome.com or Sainsbury’s. Offer ends 8th October[*]
Everything explained
Not sure which of our products is right for you? Our home services guides should have all the answers.
Frequently asked questions
Can I manage my account online?
Yes, with an online account you can arrange a service visit, find out what’s happening with your appointment, submit a meter reading and book an engineer. We’ve even got a free smartphone app.
What does an annual service include?
This is a visit we carry out in each contract year[1] to check your boiler and central heating system or gas appliance (depending on what is included in your agreement) are safe and in good working order.
Can I speak to someone if I have a question about buying HomeCare?
You can call us on 0333 202 9604. Monday to Friday: 8am - 8pm, Saturday 8am - 6pm. We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.
[*] Offer of a Gift Card is available to new domestic homeowners and landlord customers who buy HomeCare Two – Four online between 28th August and 8th October 2018. Instructions on how to choose your Gift Card will be emailed to those who qualify at 60 days after purchase, your policy must still be active and we must have received your first payment in order to qualify for the Gift Card. Offer only available online and is not available with any other offer or promotion. Excludes HomeCare One, Landlords, and existing HomeCare One – Four customers.
Amazon.co.uk is not a sponsor of this promotion. Amazon.co.uk Gift Cards ("GCs") may be redeemed on the Amazon.co.uk website towards the purchase of eligible products listed in our online catalogue and sold by Amazon.co.uk or any other seller selling through Amazon.co.uk. Purchases are deducted from the GC balance. To redeem or view a GC balance, visit "Your Account" on Amazon.co.uk. GCs cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account. Amazon.co.uk is not responsible if a GC is lost, stolen, destroyed or used without permission. See www.amazon.co.uk/gc-legal for complete terms and conditions. GCs are issued by Amazon EU S.à r.l. All Amazon ®, ™ & © are IP of Amazon.com, Inc. or its affiliates.
[1] Your service may be more than 12 months apart.