Home services

Get peace of mind when you protect your home, and book an engineer anytime from your online account

What do you need?

Cover for your home

Cover for your home

Different types of protection for your boiler, heating, electrics and plumbing.

One-off repair

One-off repair

Broken boiler, electrics, plumbing or kitchen appliance? We can fix it – you don’t need to be with us already.

New boilers

New boilers

We'll help you find the right boiler for you and your home.

Home insurance

Home insurance

Taking care of your home and its contents when things go wrong.

Cover for Landlords

Cover for Landlords

Safeguarding your properties, your tenants and you.

Look after what's important with HomeCare

Protect your plumbing, be kind to your boiler and keep your heating healthy right through the winter - we've got different HomeCare products to cover whatever you need.

We're happy to let our customers do the talking

4.5 out 0f 5 stars is how our customers rate our British Gas Services. Based on 1,882 responses between 23/05/2015 & 22/11/2015.

‘The engineer was excellent. Good knowledge and very helpful.’

Arwel, South England

Everything explained

Not sure which of our products is right for you? Our home services guides should have all the answers.

We're here to help

Frequently asked questions

Q. Can I manage my account online?

A: Yes, with an online account you can arrange a service visit, find out what’s happening with your appointment, submit a meter reading and book an engineer. We’ve even got a free smartphone app.

Q. What does an annual service include?

A: This is a visit we carry out in each contract year to check your boiler and central heating system or gas appliance (depending on what is included in your agreement) are safe and in good working order.

Q. Can I speak to someone if I have a question about buying HomeCare?

A: You can call us on 0800 980 6004. Monday to Friday: 8am - 8pm, Saturday 8am - 6pm. Calls are free from mobiles and landlines. We record calls to help improve our service to you.