Home services

Get peace of mind when you protect your home, and book an engineer anytime from your online account

What do you need?

Home and boiler cover

Home and boiler cover

Protection for your boiler, heating, electrics and plumbing - all with an annual boiler service. 

One-off repair

One-off repair

Broken boiler, electrics, plumbing or kitchen appliance? We can fix it - you don’t need to be with us already.

New boilers

New boilers

We'll help you find the right boiler for you and your home.

Home insurance

Home insurance

Taking care of your home and its contents when things go wrong.

Landlords cover and repair

Landlords cover and repair

We offer buildings, contents and home cover. Safeguarding your properties, your tenants and you.

Appliance cover

Appliance cover

Cover for your kitchen and gas appliances - so if anything goes wrong you don't need to worry. 

Look after what's important with HomeCare

Protect your plumbing, be kind to your boiler and keep your heating healthy right through the winter - we've got different HomeCare products to cover whatever you need.

Why choose us for Home Insurance?

  • You can keep your quote for 60 days, even after the offer ends.
  • You’ll have an online account to simply manage your policy.
  • Our Help Team are UK-based and we have a 24-hour claims notification line.
  • We’ve partnered with AXA to help protect your home from the unexpected.

We're happy to let our customers do the talking

4.5 out 0f 5 stars is how our customers rate our British Gas Services. Based on 1,882 responses between 23/05/2015 & 22/11/2015.

‘The engineer was excellent. Good knowledge and very helpful.’

Arwel, South England

Everything explained

Not sure which of our products is right for you? Our home services guides should have all the answers.

Frequently asked questions

Can I manage my account online?

Yes, with an online account you can arrange a service visit, find out what’s happening with your appointment, submit a meter reading and book an engineer. We’ve even got a free smartphone app.

What does an annual service include?

This is a visit we carry out in each contract year to check your boiler and central heating system or gas appliance (depending on what is included in your agreement) are safe and in good working order.

Can I speak to someone if I have a question about buying HomeCare?

You can call us on 0333 202 9604. Monday to Friday: 8am - 8pm, Saturday 8am - 6pm. We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.

[1] Offer applies to new customers who buy online. Instructions on how to choose your Gift Card will be emailed within 6 weeks of your policy start date. One Gift Card per policy.

[*] Amazon.co.uk is not a sponsor of this promotion. Amazon.co.uk Gift Cards ("GCs") may be redeemed on the Amazon.co.uk website towards the purchase of eligible products available on www.amazon.co.uk. GCs cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account. Amazon.co.uk is not responsible if a GC is lost, stolen, destroyed or used without permission. See www.amazon.co.uk/gc-legal for complete terms and conditions. GCs are issued by Amazon EU S.à r.l. All Amazon ®, ™ & © are IP of Amazon.com, Inc. or its affiliates..

[**] Argos is not a sponsor of this promotion. Argos Gift Cards and eGift Cards may be redeemed in full or part payment for goods in any UK Argos store or online at argos.co.uk. The value of your purchase will be deducted from the value of the card, any remaining funds will stay on the card. To check your balance and confirm the expiry date please sign into your account at argos.co.uk and use the balance checker provided. Gift Cards and eGift Cards are not a credit, debit or cheque guarantee cards, cannot be redeemed for cash or returned under the Argos 30 Day Guarantee and cannot be re-sold or re-tendered. Argos Ltd cannot be held liable for lost, stolen or damaged eGift Cards and they will not be replaced. Full terms and conditions will be provided with the Gift Card or eGift Card.

British Gas Home Insurance is sold, administered and underwritten by AXA Insurance UK plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Financial Services Register number 202312. British Gas is a trading name of British Gas Services Limited which is authorised and regulated by the Financial Conduct Authority. Registered in England & Wales (Registered No.03141243). Registered office: Millstream, Maidenhead Road, Berkshire SL4 5GD. britishgas.co.uk