Boiler and heating cover
The boiler’s the heart of your home, so keep it covered and relax all year round
Our range of HomeCare products
We've got a range of HomeCare products to help keep your home warm and working. Whether it's your boiler, central heating, plumbing or electrics, our HomeCare cover helps you avoid the unexpected costs of breakdowns. An annual boiler service[1] is included with all our HomeCare products.
50% of new customers pay the price shown or less, with a £60 excess. But you may pay more depending on where you live. Once you choose your product and enter your postcode, we will confirm the actual price.
We recommend getting your boiler serviced around once a year to keep it in good working order.
You don't need to be a British Gas customer to book your service with us.
Are you a 5 Year Warranty customer?
Get your boiler serviced annually to keep your warranty valid
Frequently asked questions
What happens to my renewal price after the first year?
The price you’ll pay at renewal is likely to increase as your introductory price will have ended, but it will be tailored to your specific details. If you’re paying by direct debit, you will automatically renew, however you can still choose to change or cancel your contract, we'll contact you before your renewal date to remind you.
Can I control my account online?
Yes, with an online account you can arrange a service visit, find out what’s happening with your appointment, submit a meter reading and book an engineer. We’ve even got a free smartphone app.
Why am I getting a different price, after entering my address?
We use information about your location to tailor the price you pay for HomeCare cover. Factors such as water hardness and property type may influence claims costs, which is reflected in your price.
What does an annual service include?
This is a visit we carry out in each contract year[1] to check your boiler and central heating system or gas appliance (depending on what is included in your agreement) are safe and working correctly.
Can I speak to someone if I have a question about buying HomeCare?
You can call us on 0333 202 9604. Monday to Friday: 8am - 8pm, Saturday 8am - 6pm. We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers will be part of these.
Do you provide service plans for businesses?
Yes, if you are a business customer, please visit our business website for details.
British Gas is a trading name of British Gas Services Limited which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales (No. 03141243). Registered office: Millstream, Maidenhead Road, Berkshire SL4 5GD.
Your annual services may be more than 12 months apart.
Your call out history is taken into account at renewal.