By 2020 all British Gas customers will be able to claim smart meters which will be installed for free by one of our specially trained Smart Energy Experts. This is part of a government led national upgrade scheme to improve energy efficiency in Great Britain. We are working with Smart Energy GB, the voice of the smart meter roll out, to help our customers understand what smart meters are.
We are working hard to ensure all our customers can benefit from smart meters now, but smart meter technology is not ready for every home just yet.
Log in to find out if your home is ready for smart meters. All we ask is that you have either your electricity or your gas and electricity with us. If your home isn’t ready, we will add you to our waiting list. We’ll keep you updated and let you know when you can get them installed.
You’ll be able to start making savings straightaway – that’s all there is to it. For more information about your upgrade read our smart metering guide (PDF 4MB)
We’ll let you know on your bill, annual statement or by email if we’ve got a cheaper tariff for you.
Get a discounted rate when you pay by Direct Debit, bringing the cost of your energy down.
Download our easy to use App to submit meter readings, pay bills and track your energy usage.
Smart meters do not in themselves save energy or money. What they will give you is near real-time understanding of how much energy they are using allowing you to take control and reduce waste. Currently British Gas customers with smart meters are saving around £30 per year due to a better understanding of their energy use.
British Gas takes the responsibility of collecting and storing the meter read data from smart meters very seriously. The smart meters we are rolling out meet very high security standards set out by the Government. Each part of the smart meter system – from the collection of readings to the communication of meter reading back to us – are protected by a very strong level of security.