They’re part of the government’s plan to reduce carbon emissions. Smart meters will make it easier for homes around the country to save energy.
Look at our customer guide to find out more about how we’re rolling out smart meters. You can also see your rights about the data we collect.
We’re rolling out smart meters now but with about ten million customers, we’re doing it step by step.
You can fill out our quick questionnaire to check if you're eligible to get smart meters now. If you're not, we’ll put you on our waiting list and contact you as soon as we can fit your smart meters.
All we ask is that you have both your gas and electricity with us. If you don't, it's easy to switch to us.
This is what you can expect on the day:
You’ll be able to start making savings straightaway – that’s all there is to it.
Smart meters take accurate meter readings of your energy use every half hour, daily or once a month. It’s up to you.
Readings are sent to us with wireless technology, like your mobile phone.
You'll get an accurate energy bill without having to send us meter readings.
You can see how much you use on your smart energy monitor and in more detail online with our interactive tool.
You'll be able to:
And, the more you tell us about your home, the more specific tips and advice you’ll get.