Smart meters. Start saving on energy with smart meters

Get smart meters

What are smart meters?

Smart meters are self-reading gas and electricity meters that show how much energy you’re using in pounds and pence – so it’s easy to keep an eye on how much you’re spending.

Can cut costs

They help by making you more aware of the energy you’re using around your home. Get Smart and you could start saving.

Save time

Smart meters automatically send your meter readings to us, so you’ll get more accurate bills without having to lift a finger.

Take control

Set an energy budget and your smart energy monitor will let you know if you’re on track – helping you to change habits and lower bills.

Pay as You Go meters. Smart Pay as You Go meters

Prefer to Pay As You Go? It’s easy to upgrade to our smart Pay As You Go meters. 1

Get smart meters

Smart energy monitor. Making the most of your smart energy monitor

It’s easy to use. Set budgets to help you stay in control or keep an eye on your spending in real time – just put your smart energy monitor where you can see it.

Hints & tips

More about your appointment. Installing your smart meters

We’ll ensure your home is ready and if we’re fitting both gas and electricity meters, it’ll take about two hours. 1

Track an engineer

You’re in safe hands with our expert engineers

British Gas Smart Energy Experts undergo 12 months of rigorous training, so we’ll fit your smart meters to high standards.

Get smart meters

Not a British Gas customer yet?

To get smart meters from us, we need to supply your energy. So why not get a quote  today?

Frequently asked questions

Are smart meters accurate?

Yes, smart meters are as accurate as traditional gas and electricity meters. And, because they send automated meter readings, you get more accurate bills. If you don’t have smart meters and you don’t submit regular manual meter readings to your supplier – which many of us don’t – you’ll get estimated bills and may be paying more than you need to.

Will my smart meters still work if I move to another energy supplier?

Once you’ve got smart meters, you’ll still be free to switch to a new energy supplier, but not all suppliers support smart meters just yet. If that’s the case, your smart meters will work like traditional ones until your new supplier can support them and you may need to provide manual meter readings. Your new supplier will be able to let you know.

What’s the benefit of smart meters?

Once you have smart meters, you’ll find it easier to control the amount of energy you use by setting energy budgets – which will help you lower your bills. And you don’t have to send us meter readings to get accurate bills – it happens automatically.

Do I have to pay to get smart meters?

No, we install smart meters at no extra cost to you as part of the national smart meter rollout. Having smart meters won’t cost you any more than your current meters.

How do I know if I can get smart meters fitted in my home?

We’re working to get all our customers upgraded to smart meters as soon as possible. Where you live, the type of home you live in and your existing meter type may mean it takes a little longer for us to get to you. We’ll be in touch as soon as we’re able to install smart meters at your home.

Can I get smart meters if I live in a rented property?

If you're renting a property and pay the bills directly for the gas or electricity to your energy supplier or you are named on the bill, you can choose to have smart meters installed. But check your tenancy agreement first. Even if your tenancy agreement says you don’t need to ask for permission, it’s still a good idea to let the property owner or agent know before you request them.  If your gas and electricity is included in your rent and your landlord receives the bills, it’s their decision on whether to get smart meters installed.

Are smart meters compatible with solar panels?

Yes, the new generation smart meters (SMETS2) are compatible with solar panels. They won’t stop your solar panels working and generating electricity and you’ll be able to tell your energy supplier exactly how many kilowatt hours (kWh) of electricity you’re sending to the grid.

How do smart meters work?

See this helpful one-minute video from Smart Energy GB – How smart meters work – or visit their website to read their frequently asked questions.

How many smart meters are you targeted to install in 2022?

From 2022 energy suppliers are targeted by UK government to install a specific amount of smart meters each year. This year’s target for British Gas is to install 1,088,908 smart meters, broken down as follows:

Fuel 2022 Target by Business unit By Payment Type
British Gas Domestic Business Credit Prepayment
Gas 676,798 659,699 17,099 585,941 90,857
Electricity 412,110 404,943 7,167 340,305 71,805

Additional information

1. Not all services are available to all customers at the current time.

British Gas is a signatory to the SMICoP - REC Portal which has been approved by Ofgem.