Free top up service, free connector, secure and safe 24/7 online top up service

Sign up

It is quick and simple to sign up. Just complete the details on screen.

Top up

Top up from the comfort of your own home.

Home Energy Top Up is a free service for all Pay As You Go Energy™ customers

  • Free device.
  • Top up your electricity and gas.
  • Flexibility to top up online or from a PayPoint outlet and some Post Offices.
  • Secure and safe 24/7 online payment service.

How it works


Plug your Home Energy Top Up device into the USB port on your computer.

Insert your gas card or electricity key into your device.

Visit the Home Energy Top Up site and enter your debit card details to make a payment.

Once your payment is authorised, we will transfer the credit onto your gas card or electricity key. Then insert it into your meter to top it up as usual.

[1] Monday to Friday: 8am - 8pm, Saturday: 8am - 6pm.

[2] This is a freecall number on all mobile networks and through most landline providers.