We make switching energy supplier super simple

What do I need to switch my energy to British Gas?

All we need to know to give you a quote is

• Your postcode
• Your house number or name
• Whether you want a quote for single or dual fuel
• Having a recent energy bill to hand is useful, this mean we can give you a more accurate quote.

Do I need to tell my current energy provider that I'm leaving?

No, we'll take care of that.

How long does it take to switch energy supplier?

Changing your gas and electric supplier can be completed in as little as 3-5 days. You'll also get a 14-day cooling off period where you can cancel your switch without paying exit fees.

How easy is it to switch energy supplier?

We're voluntary members of the Energy Switch Guarantee, so it's simple, fast and easy. 

Is it worth switching energy supplier?

Switching energy suppliers can be worth it, depending on your circumstances. Many households could save money by switching to a supplier with lower rates. Comparing different tariffs can help you find a better deal - or get a quote in seconds and see what you could save.

Does switching cost anything?

Switching shouldn't cost anything, and any credits from your previous supplier should be returned to you within 14 days of your final bill.

If you're on a fixed-rate tariff, there might be an exit fee to pay if you leave before your fixed rate ends. Otherwise, switching should be free - but check with your current supplier if you're not sure. Any credits from your previous supplier should be returned to you within 14 days of your final bill.

Can I switch energy supplier if I rent?

Yes. Renters can generally switch energy suppliers, so long as they pay energy bills directly and are not paying them through a landlord. If you're unsure of whether you pay your bills directly or not, check your tenancy agreement or visit Citizens Advice.

When can I switch energy supplier without paying an exit fee?

If you’re on a fixed rate deal, there’s often an exit fee if you switch before your tariff ends.

But if you leave in the last 49 days (i.e. seven weeks) of your contract, there’s no penalty to pay.

And that’s usually the same if you move home. 

Can you switch energy suppliers if you owe money?

Credit meter customers

If you have a non-prepayment meter and you've owed money to your supplier for 28 days or less, you can still switch. The debt will just be added to your final bill.

Prepayment meter customers

You can switch to a new gas or electricity supplier if you owe less than £500 per fuel.

You’ll still have to repay the debt, and your new supplier must agree to transfer it through a Debt Assignment Protocol (DAP).

What happens to your credit when you switch energy suppliers?

All you need to do is take a final meter reading and send it to your old supplier. If you’re in credit they’ll send you a refund.

And if you still owe money, they’ll send you a final bill which you’ll need to pay.

Do I have to pay exit fees if my energy tariff has seven weeks to left?

Exit penalties don’t apply for the last 49 days of a fixed rate tariff.

Otherwise switching should be free – but check with your old supplier if you’re not sure.

How often can I change energy providers?

You can change energy supplier every 28 days if you like. But watch out for exit fees and check before you switch.

Many people review their options every 12 months before deciding whether to switch.

Fixed vs variable energy tariffs - which is better?

Our guide explains the differences between fixed rate and variable rate energy tariffs to help you make an informed choice.