How to plan a business premises move

Download our checklist or follow our calendar timeline to prepare for your big move

 Planning your move (PDF, 284kb)

Eight weeks before moving

Check your lease

Make sure that your landlord or managing agent has been given the notice period required in your lease. This will help you avoid paying any additional fees.

Also look out for any requirements when moving premises e.g. you may need to arrange professional cleaning before you move out.

Assess your new premises

Carry out a health and safety risk assessment at your new premises. Remove any hazards and make sure you’re compliant with industry and local regulations.

Arrange removal

When looking for a removal company, the age-old advice of shopping around for the right deal at the right price applies. Look for a reputable company that can move you on the date you need.

Label and declutter

Start packing and labelling the things you need and be ruthless with the things that you don’t. Consider donating unwanted items to charities, voluntary organisations and schools.

Take a look at the government’s advice on how to handle hazardous waste.

 

Four weeks before moving

Get new stationery printed

Order the stationery then set a diary reminder to send customers and suppliers a letter after your move, so they’ll have your new address to hand.

Order new signage

This can take some time, so make sure it's ready for your opening day at your new premises.

Tell people you're relocating

You'll need to tell your business gas and electricity supplier(s) that you're moving. If that's British Gas, we've got all the information you need in our page on moving business premises.

In addition to your energy supplier, there are other key partners and suppliers you need to tell that you’re moving. This may mean setting up new accounts and policies, and arranging installation dates.

Depending on your circumstances, you may need to contact some or all of the following:

  • Water supplier – contact your local council
  • Companies House
  • HMRC
  • DVLA
  • Your local council – for business rates
  • Your insurance company
  • Your bank, accountant and solicitor
  • Cleaners, gardeners and caterers
  • Broadband and phone line providers
  • Your security company
  • Your customers – last, but certainly not least!

Two weeks before moving

Consider temporary storage

How’s that packing and decluttering going? If you’ve got too much stuff for your new premises, storage could be a short-term option.

Redirect mail

Make sure you don’t miss any important post, by redirecting your business mail.

Get some publicity

Would the local media be interested in your move? Exposure could help raise awareness, generate business and attract staff.

Update your contact details

Think about things like your website, social media accounts and any directory listings (both online and offline).

 

On the day of the move

Take meter readings

You’ll need final meter readings for all your utilities at your old premises, plus initial readings at your new premises.

Final readings should either be taken on the day you legally stop being responsible for the old premises or on the date you move out, whichever is later.

Initial readings should either be taken on the day you legally take responsibility for the new premises or on the date you move in, whichever is earlier.

Collect keys, passes and permits

Collect all keys, security passes and parking permits from your employees to return to your landlord or building manager.

Make a final check

Do a last sweep of the building to make sure nothing important has been missed. Look out for:

  • Confidential documents
  • Sensitive information – shred it, don’t bin it!
  • Office equipment
  • Perishable items – remember to empty the bins

Cleaning and inspection

You may want to do the cleaning yourself or arrange this through a third party – note that professional cleaning of the premises may be a stipulation of your lease agreement. Your landlord or building manager may require a visual inspection.