We've made some changes to our small business general conditions, which are effective immediately for all customers on these terms and include:
- Which energy meters are included when you switch to our supply
- How we might contact you to request a meter reading
- How often we need to receive meter readings from you
- The ways in which you can agree a contract with us
- What happens if you start a new contract before we can transfer your supply
- Associated charges if your Direct Debit payment fails
- Information around appointing your own customer metering agent
This list will be available for three months from the date of issue.
