Terms and conditions

Last updated 29^th April 2019

These are our terms and conditions for supplying gas, electricity and services to business customers. They form part of all our energy and services contracts.

Small businesses

General conditions.pdf
(pdf, 275kb)

Extra conditions for green deal bill payers.pdf
(pdf, 158kb)

Connections, metering and infrastructure works.pdf
(pdf, 441kb)

Product terms

Fixed energy plan.pdf
(pdf, 180kb)

30 day rolling energy plan.pdf
(pdf, 452kb)

Multi-site plan.pdf
(pdf, 114kb)

Variable price plan.pdf
(pdf, 141kb)

Deemed contract.pdf
(pdf, 152kb)

Large and corporate businesses

Corporate terms.pdf
(PDF, 1.2mb)

Energy services

Business Care terms and conditions.pdf
(pdf, 220kb)

Careplan terms and conditions.pdf
(pdf, 206kb)

Plumbing and Drainage Care terms and conditions.pdf
(pdf, 1.8mb)

Air Conditioning Service and Repair terms and conditions.pdf
(PDF, 580KB)

Air Conditioning Installations terms and conditions.pdf
(PDF, 533kb)

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