By continuing to use our site, you confirm that you accept our terms and agree to comply with them.
This site is operated by British Gas Trading Limited. We are registered in England and Wales (company number 03078711) and our registered office is Millstream, Maidenhead Road, Windsor, Berkshire, SL4 5GD. British Gas is a Centrica business.
Where you enter into an energy supply or business services contract with us through our site, then the terms of that contract will be governed separately.
Access to our site is permitted on a temporary basis. We reserve the right to update, suspend, withdraw or discontinue all or any part of our site without notice. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You may, subject to the following conditions, including but not limited to, search, view, copy, download and print out content made available on our site for your own personal or business use, and you may draw the attention of others to content posted on our site. Any such use must be on a reasonable, non-systematic basis that is not commercially prejudicial to us.
Our status, and that of any identified contributors, as the owner of the content on our site must always be acknowledged.
"British Gas" is a registered trade mark of British Gas Trading Limited (company number 03078711).
You may link to our home page, provided you do so in a way that is fair, legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association or approval where none exists.
The website you’re linking from must not contain any material that: (a) infringes any intellectual property rights of another person; (b) is defamatory, obscene, offensive, hateful or inflammatory; (c) promotes violence, discrimination, or any illegal activity; or (d) is likely to damage our reputation.
If it does, we may ask you to remove the link from your website.
The content on our site is provided for general information only. You are responsible for how you use our content, and you may wish to seek professional or specialist advice before taking, or refraining from, any action based on such content.
Although we make reasonable efforts to update the content on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
We will not be responsible, or liable to any other person for the content or accuracy of the content posted by you or any other user of our site.
We have the right to stop supplying any product or service on our site at any time and without giving notice. If we remove a product or service from our site, we will not be responsible to you.
We can change the prices and details of products and services (and any offers) on our site without giving notice. We only provide products and services when they are available, and we cannot guarantee that they will be. Any details of products on our site are not an offer to sell or buy the products or services. In advertising the products or services concerned may decide to accept or reject your offer.
When you register for an online account, you'll need a valid email address to log in and receive email alerts and it’s your responsibility to keep it up to date. Once registered you can access your online account at any time when it’s available.
You must provide true, accurate, current and complete details about yourself and you are responsible for maintaining and updating this information to keep it so. We have the right to restrict access to your online account until such time as your contact information is made current to ensure the security of your account.
We recommend that you keep your password secure. Don’t share it with others, even us, and never write it down. If you think an unauthorised user has tried to access your online account, we strongly suggest you reset your log in password. If we find an unauthorised user has tried to access your account, we’ll lock your account and ask you to reset your password the next time you try to log in.
We continuously review our online service and may deactivate old, unused or duplicate accounts. We reserve the right to refuse use of our online account service to anyone for any reason whatsoever in its absolute discretion.
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site by a denial-of-service attack or a distributed denial-of-service attack.
A breach of the provisions of this section may be a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them.
We will not be liable for any loss or damage caused by a virus, denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programme, data or other proprietary material due to your use of our site or to your downloading of any content on it or any website linked to it.
Third party links and resources within our site Where our site links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources.
As far as the law allows, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for:
Last updated: March 2020
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