Website terms of use

 

By using the website you show you are agreeing to keep to these terms.

This page was last updated on 13 April 2016.

Contacting you

Please provide us with your up to date email address and phone number so we can contact you. You can do this in your online account by updating your details.

Contacting us

Please visit our Contact us section.

Accessing our website

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

Alterations

We have the right to remove or to stop supplying any product or service on this website at any time and without giving notice. If we remove a product or service, we will not be responsible to you.

Applying for products and services

We can change the prices and details of products and services (and any offers) shown online without giving notice. We can only provide products and services if they are available, and we cannot guarantee that they will be. Any details of products and services on this website are not an offer to sell or buy the products or services by the relevant company. The company advertising the products or services concerned may decide to accept or reject your offer.

Credit Reference

We shall use credit-scoring or other automated decision making systems to assess your application to switch your Energy to British Gas and to verify your identity.
 

Copyright

The copyright in the material contained in this website belongs to us or its licensed owner. You can copy any part of this material under the following conditions.

You must not use the material for business purposes.

The copies must keep any copyrights which are in the original material.

The products and technology or processes described in this website may be controlled by other copyrights or patents that we or other people may have. This clause does not give you the right to copy those.

Images on this website are protected by copyright and you must not reproduce them or use them in any way without the owner's written permission.

Changes to terms and records of agreements

We have the right to change these terms at any time by putting the changes on the website. It is your responsibility to read the website terms regularly to make sure you are aware of any changes. If you use this website after we have made a change, we will take this to mean you have accepted the revised terms. We recommend that, from time to time, you print off and keep a copy of these terms, and a copy of any terms and conditions relating to any product or service you apply for online, together with any related application form which you have filled in. We or, if appropriate, the company you have a contract with must agree, in writing, any change to the terms.

Disclaimers

Although we have taken care in preparing of the contents of this website, we do not endorse any of the information, names, images, pictures, logos, icons and so on not relating to British Gas Business or the British Gas group of companies, or their products and services for any other organisation's products and services. Also, we do not provide any warranties of any kind. This includes suggestions that a product or service will be:

  • Of satisfactory quality
  • Fit for a particular purpose
  • Legal
  • Compatible with equipment you already have
  • Secure
  • Accurate

As far as the law allows, we will exclude all such terms and warranties. We will not, under any circumstances, be responsible for any losses you suffer as a result of using this website including loss of profits, loss of data or loss of goodwill, whether these losses are direct or indirect, nor any indirect financial (or monetary) losses, losses that are not a direct consequence of our behaviour and losses that we could not have been expected to foresee.

We do not warrant that the information in this website is accurate or complete, or that we have checked it. We will not be responsible for checking that the information is accurate or complete, or if any person relies on the information.

We do not warrant that the functions or materials on this website, or which you can access from this website, will be uninterrupted or free from errors, that we will correct any errors.