British Gas business privacy policy

How we store and use your personal data

Our privacy notice applies to personal data we hold about individuals, such as company directors, or contacts on business accounts, including sole traders and partners. It does not apply to information which we hold about companies and other legal organisations.

It explains your statutory rights and how we collect and use your personal data. It also explains why we collect this data and the legal reasons for doing so. It covers the products and services provided by British Gas Trading Limited; British Gas New Heating Limited and British Gas Services (Commercial) Limited.

We may update this notice from time to time, so it's always up to date and accurate. Any changes we make will be posted on this page and we’ll let you know about any significant changes directly.

British Gas Business Privacy Notice (pdf, 338kb)

Last updated 16th November 2023

British Gas and bodyworn cameras

This privacy notice extends the privacy notices relating to business energy supply and it should be read in conjunction with that privacy notice. This privacy notice relates specifically to British Gas’s use of bodyworn cameras - these are visible, non-concealed, cameras worn by some of our field agents, which make audio and video recordings.

The data controller is British Gas Trading Limited, which is one of the companies in the Centrica group.

This notice applies to personal data we process about individuals (including company directors, or contacts on business accounts, as well as sole traders and partners). It does not apply to information which we process about companies and other legal organisations.

Full British Gas Bodycam privacy notice (pdf 119kb)

We're here to help

If you have any privacy-related questions or feedback, please contact Centrica's data protection officer by writing to:

The Data Protection Officer, Centrica Plc, Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD

Or by email at privacy@centrica.com