If you think you've been sent a scam email that refers to British Gas business, please send it to us at firstname.lastname@example.org and we'll investigate. Or you can contact us on social media via @BritishGasHelp
A scam email may have a link to a website that looks legitimate. But if you can't see our website address in your browser's address bar, it isn't our site.
Our website address begins www.britishgas.co.uk/business. The 'britishgas.co.uk' part comes at the beginning of the address – not www.someotheraddress.com/britishgas.co.uk or www.britishgas-somethingelse.com.
Sometimes criminals use similar methods to scam emails to distribute malicious software or 'malware'.
This method will typically include an attachment or a link that you're enticed to click on, for example, a file called 'invoice.doc'.
These attachments or links will attempt to download malicious software onto your computer that could allow criminals to capture what you type, or compromise your personal files.
How to keep yourself protected:
We'll email you for a number of reasons, including letting you know when a new bill is available, confirming a payment or other transaction or telling you about offers we think you might be interested in.
If you're not sure, then type www.britishgas.co.uk/business directly into your browser and log in to your account from there, rather than clicking on a link
For more information on how to protect yourself and your business online, visit Get Safe Online
If you're not sure that an email you've received is genuine, you can forward it to email@example.com