A scam email may have a link to a website that looks legitimate. But if you can't see our website address in your browser's address bar, it isn't our site.
Our website address begins www.britishgas.co.uk/business. The 'britishgas.co.uk' part comes at the beginning of the address – not www.someotheraddress.com/britishgas.co.uk or www.britishgas-somethingelse.com.
Sometimes criminals use similar methods to scam emails to distribute malicious software or 'malware'.
This method will typically include an attachment or a link that you're enticed to click on, for example, a file called 'invoice.doc'.
These attachments or links will attempt to download malicious software onto your computer that could allow criminals to capture what you type, or compromise your personal files.
How to keep yourself protected:
We may email you for many reasons, like letting you know when your next bill is ready, confirming a payment or telling you about new offers we think you might like. Here is how you can tell that the email is really, legitimately from us:
Non customer emails
If you're not sure, then type www.britishgas.co.uk/business directly into your browser and log in to your account from there, rather than clicking on a link
For more information on how to protect yourself and your business online, visit Get Safe Online
If you receive a suspicious email please make us aware and report it to firstname.lastname@example.org
Mon-Fri 8am-6pm, Sat 9am-1pm