You’ll need to log in to your online account. If you need to set one up, have an energy bill to hand for easy registration.
 If you agreed your contract directly with us, the 7% discount will be shown as a discount line on your bill.
If you agreed your contract through a third party broker, the discount is included in the standing charge and unit rate.
Customers who move to our variable prices,whose variable prices have changed, those we've price matched, or where another supplier’s energy agreement has transferred to us, do not qualify for a Direct Debit discount.