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RNIB and British Gas work together to make the Hive Active Heating™ app accessible for people with sight loss

Working in partnership with the Royal National Institute of Blind People (RNIB), British Gas has ensured that its Hive Active Heating™ app for Android phones is fully accessible for people with sight loss. It is the first app to receive RNIB's 'App Accreditation' for accessibility.

Hive Active Heating™ allows blind and partially sighted customers to control their heating and hot water systems using their Android smartphone by using the phone’s voice control features. It has gone through a thorough testing and development process to optimise the app to work in this way.

Managing Director of RNIB Solutions Neil Heslop said: "We're very excited to announce that the Hive Active Heating™ app has received our app accreditation and are pleased that customers with sight loss can benefit from this partnership.

"All too often, blind and partially sighted people struggle to access heating control systems. By combining the power of a modern smartphone with a well designed accessible app, businesses can easily create a cost effective solution that works for all customers, including those with sight loss."

Managing Director of British Gas Connected Homes Kass Hussain said: “We’re delighted to have worked with RNIB to ensure our Hive Active Heating™ app is easy for blind and partially sighted people to use. At British Gas, we’re committed to helping everyone understand and manage their energy use, in a way that works for them, and blind and partially sighted people are part of that commitment. Hive Active Heating™ is a simple solution meaning anyone can control their heating in a convenient way that results in greater comfort and less wasted energy.”

For more information on our wide range of accessibility solutions for businesses, please see our RNIB Business website at

Notes to editors

For media enquiries, please contact Rachel Harby, Senior Public Relations Officer, on 0207 391 2043 or 0207 391 2223, email

About RNIB
Every 15 minutes, someone in the UK begins to lose their sight. We are the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss - that's almost 2 million people in the UK. If you, or someone you know, has a sight problem, RNIB can help. Call the RNIB Helpline on 0303 123 9999 or visit

About Hive Active Heating™
Hive Active Heating™ is a service and app that allows people to control their heating and hot water via mobile phone, computer or laptop. You don’t need to be a British Gas customer to have Hive Active Heating™, which is available to buy at, the British Gas website, Amazon, Currys/PC World, John Lewis, Maplin, Very, Littlewoods, Apple stores and selected Currys/PC World stores. Find out more at . Hive Active Heating™ is the first product from Hive, by British Gas – the brand focused on delivering products and services that help people have more control over their homes.

British Gas is the UK's leading energy supplier, and serves around 11 million homes in Britain –nearly half the country's homes – as well as providing energy to around half a million UK businesses. British Gas provides value for money, dedicated customer service, innovative energy solutions and the highest quality Home Services expertise in the country. Find out more at

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