British Gas business blog

4 ways millennials are changing the workplace

Millennials are spearheading change in the workforce and will soon dominate leadership roles in many companies.

The working environment as a whole is changing rapidly, and the way things were done before is long gone. Millennials are attracted to companies that value collaboration, communication, social awareness and flexibility in work hours.

1. Collaboration

Rather than separating employees into a box, managers need to be more flexible in their approach to leadership.

Collaboration is important to employees who want to work with management, rather than being told what to do. Many millennials see leadership as an act in the workplace, and not a title.

A company’s transparency in how it goes about completing tasks is important to the younger generation. The chain of command as it was before is less significant thanks to technology making it easy for everyone to understand what’s going on at any time and offer input.

2. Communication

Millennials prefer to communicate in person or by texting. The shorter attention span, as a result to the speed with which anyone can receive news or information today, has impacted communication in the workplace.

Millennials want to get their work done quickly and they don’t have time for formalities. Digital communication is second nature as they grew up using laptops, tablets and smartphones, and this is a group of individuals who are – for the most part – used to instantaneous communication.

Whether its texting, Snapchat, email or Facebook, they have come to expect “immediate gratification,”

3. Social awareness

Just as millennials expect employers to be transparent, they also expect to know that products and services are created and delivered ethically.

A study from the Stanford Graduate School of Business revealed that 90% of MBAs from business schools in Europe and North America prefer working for organisations that are committed to social responsibility.

4. Flexibility in work hours

The former 9-to-5 workdays is a thing of the past and flexibility in the workplace is a top requested perk of a job.

Flexibility in work hours doesn’t mean less work, but can in fact lead to more productive hours of work.

Remote working is a big perk for attracting talent. Always connected, we are never truly away from the office anyway – we can check emails and complete work tasks wherever we are, whether it be at home or in a coffee shop.

The idea of work-life balance started with Generation X, but it isn’t about working less. It’s about taking part in life events, regardless of the time of day, but it also doesn’t mean that work ends at 5 p.m. sharp.

If business leaders want to attract talent, they have to be attractive to millennials – you must listen, understand, bend and trust them.


Also read: Unusual Staff Benefits: No official work hours




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