Business energy customers & how we’re adapting customer support after coronavirus

BG Woman employee with thumbs up with daughter in background - How we're adapting customer support after coronavirus

How we’re supporting our business energy customers and employees

COVID-19 is affecting everyone – but we can get through it if we all support each other. Looking after our customers and employees is our top priority. So whilst we’re working hard to prioritise emergencies and put the needs of our most vulnerable customers first, we’re here to help with your other queries too.

Watch our video to show how we’re adapting to these uncertain times.

We understand there may be times when your business finances are under pressure and particularly during the coronavirus outbreak. We’re committed to treating all our customers fairly, so if you’re struggling to pay your business energy bills, we want to help you get back on track.

Useful links

Coronavirus (COVID-19) update: FAQs and business energy advice

Financial difficulty

Business tips and energy saving advice

Related posts

Working in partnership to help our vulnerable customers during Covid-19

Business insurance is essential during COVID-19

The views, opinions and positions expressed within the British Gas Business Blog are those of the author alone and do not represent those of British Gas. The accuracy, completeness and validity of any statements made within this blog are not guaranteed. British Gas accepts no liability for any errors, omissions or representations. The copyright in the content within the British Gas Business Blog belongs to the authors of such content and any liability with regards to infringement of intellectual property rights remains with them. For more information about the mix of fuels used to generate our electricity simply visit britishgas.co.uk/business/about-us. You can find information about how to make a complaint at britishgas.co.uk/business/complaints.

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