We’ve been listening closely to what businesses have to say about their energy provider. That’s why we’ve become the first supplier to announce an end to fixed price energy products that automatically rollover when the price plan ends.
â€œWe’re committed to leading the way in making the sale of energy simple and transparent for all our customers,â€ says Stephen Beynon, Managing Director of British Gas Business. â€œIncreasing numbers of our small business customers have told us they don’t like the way the energy industry automatically moves them onto new contracts. So we’ve decided we’ll lead the way and put an end to this practice for our customers.â€
What does this mean?
From 1 September 2013, we’ll offer our new customers Fixed Price Energy Plans that don’t automatically renew when your plan ends.
With these changes in place, businesses can enjoy greater flexibility, control and choice at renewal time – leaving you free to focus on the important things, like running your business. It’s all part of how we’re making it easier for you to manage your energy.
What if I’m a current customer of yours?
Current customers whose Fixed Price Energy Plans end on or after 1 September 2014 will be able to choose from a fixed term plan or a new variable rate.
My contract ends before September next year
If your Fixed Price Energy Plan finishes before 1 September 2014, you’ll be able to move to a non-rollover plan if you get in touch with us once you’ve received your business gas or electricity renewal letter.