Current issues, live debate, real changes

How would you like to get involved in our next live online debate, Q&A or forum discussion on the BGB Business Engagement Panel? It’s your chance to help change the way we do business and talk about issues that matter most to you. Service? Billing? Renewals?

Changes to our renewals process and online services designed to make things easier, all started as suggestions in our online customer focus groups. It’s where you get to share your ideas and tell us how you think we can improve. You can also give your feedback on existing or proposed products, services and communications, so we can make your energy experience better.

By taking part, you can choose what topic you want to discuss with other businesses like yours. There are also regular opportunities to directly interact with senior management at British Gas to answer your questions and comments.

Get involved

If you’d like to join any of our future online chats, Q&As or live debates you’ll need to be a member of our Business Engagement Panel. Joining is easy – simply register online.

The views, opinions and positions expressed within the British Gas Business Blog are those of the author alone and do not represent those of British Gas. The accuracy, completeness and validity of any statements made within this blog are not guaranteed. British Gas accepts no liability for any errors, omissions or representations. The copyright in the content within the British Gas Business Blog belongs to the authors of such content and any liability with regards to infringement of intellectual property rights remains with them. For more information about the mix of fuels used to generate our electricity simply visit You can find information about how to make a complaint at