Commercial boiler repairs | British Gas Business

Call now to book your appointment

Open 24 hours a day, 365 days a year

Choose either a one-off repair or long-term cover

You don’t have to be a British Gas customer to use this service

Get a fixed price commercial boiler repair when you sign up for a maintenance plan or you can get a one-off emergency repair – choose the option that’s right for your business

One-off repair	Business Repair and Care
Labour costs start from £125 for a job that takes up to one hour^[1]	Sign up to Business Care Plus from £35 a month^[2]
For longer jobs, the charge is £100 for every additional hour^[1]	£99 fixed repair price for your existing problem^[1]
You'll pay for any parts required	Next annual service included
	Unlimited future repairs at no extra cost

One-off repair

Labour costs start from £125 for a job that takes up to one hour^[1]

You'll pay for any parts required

For longer jobs, the charge is £100 for every additional hour^[1]

Business Repair and Care

£99fixed repair price for your existing problem^[1]

Sign up to a Business Care Plus from £35 a month^[2]

Next annual service included

Unlimited future repairs at no extra cost

Keeping our engineers & customers safe

We’ve been recognised for our commitment to safety with a Gold medal from the Royal Society for the Prevention of Accidents (RoSPA).

Remember to take safety seriously and use a Gas Safe registered engineer who has the right qualifications to work on your business gas appliances.

FAQs on our commercial boiler repairs

Do you fix every type of commercial boiler?

A: Our engineers can repair nearly every type of commercial gas boiler. We don’t fix oil boilers, electric boilers, or solid fuel boilers.

Will your engineer fix my commercial boiler in one visit?

A: It depends on what the problem is, but we'll always do our best. Our engineers carry lots of parts in their vans. If we don't have the part, we'll order it from our National Distribution Centre and the part will usually be available the next day.

What should I do if I already have a services contract (Careplan or Business Care) with British Gas?

A: If you already have a services contract with us, you don't need repair and care or a one-off repair. You can book a repair by calling the customer helpline on 0333 202 9844*. We're here to help all day, every day.

What should I do if I have a boiler breakdown in my home?

A: We’ve got over 6,000 engineers ready to help you get your central heating and hot water back on. Visit our boiler repair pages for more information.

* Call charges

[1] All prices quoted exclude VAT, which will be charged at an additional 20%.
One-off repair terms and conditions (pdf, 583kb) apply.

[2] Price of £35 per month is based on a boiler under 40 kW and will be for your boiler only. The monthly price quoted is based on an unlimited call-outs basis with no separate call-out fee. The monthly price you'll pay will vary depending on your business location and the size and type of boiler or gas appliance you have.

Repair and Business Care Terms and Conditions (306kb pdf) and Business Care Terms and Conditions (pdf 297kb) apply. Please read these carefully because exclusions apply. If you choose a Repair and Business Care we'll complete a first inspection to check the details you’ve provided are correct. If you choose to cancel your contract, we may charge reasonable costs incurred to date, and a cancellation charge will apply. This is contribution towards costs we've incurred to complete your repair.

Product terms and conditions apply.