Log in to your online account and follow the instructions to opt in for single or multiple sites below. If you haven't got an online account yet, it only takes a couple of minutes to register - have a bill to hand before you start. Please note, only super users can opt in to paperless billing.
Follow the instructions below to stop receiving paper bills for all your sites. We'll send an email alert to your preferred email address when your next bill is ready. See the screen images below for more help.
You can download a copy of your current and previous bills in your online account. If you have more than one account – select the account you want to view first.
If you want to get paper bills again, you can choose to 'opt out' of paperless billing in your online account, You may not be able to do this if your energy contract specifically says you will only receive electronic bills as part of your agreement with us.
In the 'Billing' section of your online account, slide the on/off switch next to 'Paperless billing' to 'off'. Once you've done this you'll receive your next and subsequent bills by post.
Follow the instructions below to receive paper bills again for all of your sites.
You can change the email address that your online bill alerts are sent to in your online account.
You'll need to log back in if you want to continue working in your online account.