We understand that running a business can be challenging. If you’re having trouble paying your bills, we're here to help.
As a first step, please contact us at the earliest possible opportunity. We'll give you guidance on the steps to take and we may be able to offer a payment plan.
Phone: 0800 980 7543*
Mon-Thu 9am-5pm, Fri 9am-4.30pm
After you've contacted us, we'll reply within two working days.
Business Debtline is a charity that’s been providing free, impartial and confidential debt advice to small businesses and the self-employed for over 20 years. It’s part of the Money Advice Trust.
Website: Business Debtline
Our downloadable guide can help you manage your business energy costs. It also provides details of who you can speak to if you’re struggling to pay your energy bills:
To help avoid falling behind on your bills, think about paying by Direct Debit - this can also get you a discount.
For more tips and guidance on energy saving, take a look at our Energy Made Simple guides