Protect your business from energy fraud

Energy fraud can affect any business. Here’s how to keep your business safe and secure.

Not a business? Go to our British Gas residential website for help.

In this article

Spotting business energy fraud

Ofgem are raising awareness of business energy fraud to help businesses protect themselves from scams and suspicious activity.

  • Be cautious of unexpected calls and emails
    Always check the identity of anyone contacting you about your energy supply. If you’re not sure, contact the company directly using details from their official website.
  • Don’t rush into contracts
    Take your time to understand all terms and conditions, including any fees or penalties. A genuine company, like British Gas won’t mind waiting if you need time to think. Never feel pressured to make quick decisions.
  • Check the legitimacy of suppliers
    Only sign contracts with licensed energy suppliers. You can check suppliers on the Ofgem website.
  • Working with brokers
    Before engaging an energy broker, it's essential to research their reputation. Check reviews on platforms like Trustpilot. A reputable broker should have a strong online presence and be registered with relevant regulatory bodies.
  • Stay safe online
    Keeping your business safe online is essential - learn more about best practices for online security in our dedicated guide.

Protecting your business

  • Be extra careful when moving premises or near renewal dates
    Fraudsters often target businesses at these times.
  • Confirm bank details directly with your supplier
    Use a trusted number before making payments. Always check bills and query anything unexpected.
  • If in doubt, stop and think
    Don’t proceed until you’ve checked independently.

What to do if you’re concerned
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