Registering my online account


How do I register for an online account?

You'll need to give us your account number and site postcode, which you can find on your bill. We'll also need your phone number.

If you've just joined and don't have a bill yet, your account number and site postcode can be found in the welcome letter you should’ve received with your order confirmation pack.

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It looks like you’re already registered and logged in

We don't think you've got a problem registering for your account as you're already logged in to it. If there's a problem you're struggling with, just get in touch using the details below.

I'm having problems registering for an online account. What should I do?

Check that you've entered the account number and site postcode that's shown on your bill.

Make sure you've entered the site postcode, not the billing postcode.

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