Whilst we’re operating a reduced service, you can still request a smart meter by completing our online form. We’ll be in touch when we’re back up and running.
If you’ve got an appointment already booked we’ll be in touch shortly.
Thank you for your patience.
Visit our Coronavirus FAQs to see how we’re supporting our customers and employees.
Smart meters are the clever way to measure your business energy use
A smart meter is a gas or electricity meter that works by sending meter readings to us via a SIM card in the meter, just like a mobile phone. Once you’re connected we'll regularly receive your smart meter readings. With your smart readings your bills will be more accurate as you'll only be charged for the energy you've used. You won't have to submit monthly meter readings any longer.
Upgrading to smart meters is part of a national commitment to reducing energy use in Great Britain. The UK Government wants energy suppliers to install smart meters in all homes and businesses by the end of 2020.
If you don’t want us to do anything with your business smart meter data other than calculate your bills, it’s easy to opt out.
If you're half-hourly settled, you can't opt out as we collect your half hourly data for billing purposes.