Get in touch with British Gas Lite
Got a question but can't find the answer? Let us help find the right answers about British Gas Lite.
Are you a residential customer?
If you’re a home customer, please go to the British Gas home website.
In an emergency
Gas emergency services
Call free 24 hours a day 0800 111 999
Electrical emergency or power cut?
Be put through to your local electrical network operator.
Call free 24 hours a day 105
Contact and support options
Sometimes it can be faster to solve an issue with our handy guides and frequently asked questions.
Manage your Lite account online
Before chatting with us, see if you can save time by using your online account.
- View and pay bills
- Send meter readings
- Set up or amend your Direct Debit
- Complete your VAT self-certification
- Tell us your moving
- Update your personal details
Chat to us
We have a dedicated customer service team to answer questions about British Gas Lite.
Live chat
We're open 8am to 6pm, Monday to Friday.
Did we get something wrong?
We're committed to making things right. If you are a business and have an issue or concern, you can make a complaint.
