Appliances & Engineers

Common Questions

Understanding your boiler

Get to know how it works and how to look after it.

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Getting a new boiler

Here’s what to consider and how to get one from the experts.

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Other gas appliances

Here’s what to do if you need help with a gas cooker, fire and more.

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Smell gas? Call 0800 111 999

If you think there might be a gas leak or fumes coming from an appliance, call the Gas Emergency Services immediately on 0800 111 999.

Boilers and heating

Boiler & gas annual services

Radiator issues

Learning about your boiler

Getting a new boiler

Help with gas appliances

Household appliances

Help with your cooker

Fridge or freezer problems

Washing machine or tumble dryer support

Landlord safety checks

Gas and electrical safety requirements for landlords

Video call safety guide

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