Electrical emergency


I've got an electrical emergency. What should I do?

If you've got an electrical emergency or you lose power, you'll need to contact your electricity network operator.

In the event of an electrical emergency or power outage please call 105 to be put through to your local electricity network operator. 105 is a free service, available from most landlines and mobile phones in England, Scotland and Wales.


If you're a residential customer, you can find out more about getting help in a home emergency

Related help

[1] 24 hours a day, 7 days a week. Call charges may apply.