Gas emergency


Gas emergency services

0800 111 999*

Call free 24 hours a day, seven days a week

If you:

  • Can smell gas
  • Think you have a gas leak
  • Are worried about carbon monoxide fumes

Please call the free 24-hour National Gas Emergency Service number immediately:

0800 111 999*


  • Open all doors and windows manually, even if there are electrical security entry phones or locks
  • Put out any naked flames


  • Turn any electrical switches on or off
  • Put on your gas hob, smoke, strike any matches or do anything that could ignite the gas

If you're a residential customer, you can find out more about getting help in a home emergency

Related help

Useful pages

* Call charges may apply