Small business support

We've launched a new support fund targeted at small business customers who are struggling with energy costs. Our £15 million fund will provide energy support to small businesses such as pubs, cafes, restaurants and hairdressers and other small businesses in retail, education, manufacturing, and charities with existing energy debt.

We know small businesses are struggling with their energy costs right now and hope to offer some help as part of a £50m energy support package that has been supporting residential customers in need since the start of the energy crisis. Its in addition to EBRS Government support.

What businesses are eligible for the British Gas business energy support fund?

Our business energy support fund will be available to existing small business customers, e.g., pubs, cafes, restaurants, hairdressers and other small businesses in retail, education, manufacturing, and charities with existing energy debt.

How do I apply for business energy funding?

We'll be contacting small businesses who are eligible for this support – you don't need to do anything to apply. Support will vary depending on the business need and will be paid throughout the next six months.

Looking for more help?

Looking for more help?

We know this support won't apply to everyone. But there’s other ways to make things more manageable.

You can find links to information on the Government's schemes page about the Energy Bill Relief Scheme (EBRS)

Frequently asked questions

How will the business energy support fund work?

A: Our business energy support fund won't apply to everyone but is designed to help existing customers who are struggling with energy debt. To qualify for support you'll need to be:

  • an existing British Gas customer for at least 12 months
  • in debt for more than three months, but less than three years
  • have a minimum debt balance of £100

We'll contact eligible customers over the coming weeks and pay 50% of their current debt balance off.

We'll set up a payment plan for eligible businesses that don’t already have one which must be paid by Direct Debit.

How will I be contacted if I'm eligible for an energy grant?

A: We’ll be sending out emails and letters to eligible customers.

How will I receive the energy grant and when?

A: The energy grant will appear as a credit on your next bill within 30 days of receiving our email or letter to let you know you qualify.