How a business electricity smart meter works

 

A business electricity smart meter uses the same technology as mobile phones to send suppliers such as British Gas meter readings remotely, securely and reliably.

When we have your monthly meter readings sent automatically, we can make sure your bills are more accurate and potentially help you make energy savings.

Four main meter types

To help you understand your electricity smart meter and get the most from it, take a look at our visual guide to the four main meter types:

Electricity meter Mk7B
  1. This button is sealed and can only be used by your smart meter engineer
  2. Use this button to see the date, time and your current meter readings
  3. This optical port is used by your smart meter engineer
  4. This is the serial number of your smart meter. You'll see it on all your bills too
  5. The pulsing lights show how much energy you're using
  6. The arrow on your screen shows your current usage rate
  7. This tells you the make and model of your smart meter
Electricity meter Mk7C
  1. This button is sealed and can only be used by your smart meter engineer
  2. Use this button to see the date, time and your current meter readings
  3. This optical port is used by your smart meter engineer
  4. This is the serial number of your smart meter. You’ll see it on all your bills too
  5. The pulsing lights show how much energy you’re using
  6. The arrow on your screen shows your current usage rate
  7. This tells you the make and model of your smart meter
Electricity meter Mk10A
  1. This button is sealed and can only be used by your smart meter engineer
  2. Use this button to see the date, time and your current meter readings
  3. This optical port is used by your smart meter engineer
  4. This is the serial number of your smart meter. You’ll see it on all of your bills
  5. The pulsing lights show how much energy you’re using
  6. The arrow on your screen shows your current usage rate
  7. This tells you the make and model of your smart meter
SMETS 2 electricity meter
  1. Button A is used to manually scroll through custom display items
  2. Button B can only be used by your smart meter engineer
  3. This is the serial number of your smart meter you'll see it on all your bills too
  4. This tells you the make and model of your smart meter
  5. LED flashes when power is going through the meter, the more power passing the faster the LED flashes

Don't see your meter type?

Contact us if you need help

We’ve signed up to the Smart Metering Installation Code of Practice (SMICoP), which means we're committed to making the installation process clear and easy for our customers.

If your meter doesn't look like any of the examples above or if you need further assistance in reading your meter, please contact us for more information on

0330 100 0222 *

Mon-Fri 8am-6pm

* We may record calls to help improve our service to you. Calls to 0800 numbers are free from mobiles and landlines. Calls to 0330 / 0333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles and may be included with your call package if you get 'inclusive minutes'. Text messages are charged at your standard message rate and may be included in your call package.