When we have your monthly meter readings sent automatically, we can make sure your bills are more accurate and potentially help you make energy savings.
To help you understand your electricity smart meter and get the most from it, take a look at our visual guide to the three main meter types:
We’ve signed up to the Smart Metering Installation Code of Practice (SMICoP), which means we're committed to making the installation process clear and easy for our customers.
If your meter doesn't look like any of the examples above or if you need further assistance in reading your meter, please contact us for more information on
Mon-Fri 8am-6pm
* We may record calls to help improve our service to you. Calls to 0800 numbers are free from mobiles and landlines. Calls to 0330 / 0333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles and may be included with your call package if you get 'inclusive minutes'. Text messages are charged at your standard message rate and may be included in your call package.
