Not with British Gas yet?
Trying to move in your new premises? Got a question but can't find the answer?
The quickest way to reach us is to chat to us online.
Are you a residential customer?
If you’re a home customer, please go to the British Gas home website.
In an emergency
Gas emergency services
Call free 24 hours a day 0800 111 999
Electrical emergency or power cut?
Be put through to your local electrical network operator.
Call free 24 hours a day 105
Contact and support options
Sometimes it can be faster to solve an issue with our handy guides and frequently asked questions.
Let us help you get started
Get a quote for your energy supply
Take control of your energy expenses and invest in a brighter future for your business - get an online quote or request a callback from our experienced professionals today.
Moving business location?
Take us along when you move businesses and we can agree a new contract for your new premises. Or, if you've moved into a new premises supplied by us, we can agree the right energy contract to suit you.
Chat to us
The quickest way to reach us is to chat with us online.
Fastest response
Live chat with our customer service team
The quickest way to reach us is to chat with us online.
We're open 8am to 6pm, Monday to Friday.
Prefer to call?
It's quicker to chat to us online, but if you still prefer to call, speak to one of our advisors on
We're open 8am to 6pm, Monday to Friday.
If you are a Lite customer, please find your contact options on this page.
Did we get something wrong?
We're committed to making things right. If you are a business and have an issue or concern, you can make a complaint.
