Thinking of leaving British Gas business?

We're sorry you're thinking of leaving. If you're looking for the right deals, you can renew your energy contract with us online.

Not a business? Go to our British Gas residential website

Why stay with British Gas for your business energy?

  • A brand you can trust - we're trusted by more UK businesses to supply their energy than any other supplier.
  • Save money - renew your business energy contract online

If you're on our Variable Price Plan or Deemed rates, or would prefer to speak with us call us on

Mon-Fri 8am-6pm

  • Respecting your time – our customers can register for an online account, meaning you can do more in your own time
  • Save more by using less – We'd like to help your business save energy. For tools and tips to help you manage your business energy, please visit Business energy saving

What to do if you still want to leave

We want to make sure your switch to a new energy supplier is as quick and smooth as possible. So before you leave, you’ll need to:

1. Check that you’re not still in a contract with us. If you are, you’ll be able to switch supplier the day after your current Fixed Price Energy Plan ends

If you’re in the last 60 days of your contract with us:   

  • Log in to your online account. If you don't have an online account it's quick and easy to register – you’ll just need a bill to hand
  • Click the link in the red banner called 'View renewal options'. You'll be presented with your renewal prices
  • If you don't want to accept our offer, please call us on

so we can make sure our offer meets the needs of your business. We’re here 8am to 6pm Monday to Friday

2. If you're outside your renewal window, or on deemed prices:

Call us on:

0330 100 0537*

Mon-Fri 8am-6pm

3. Give us a final meter reading so we can settle your account and create your final bill

  • a. If you have an online account, just log in to submit a meter reading
  • b. If you don’t have an online account


4. Make sure you've paid all of your outstanding bills

  • a. If you have an online account, just log in to make a payment
  • b. If you don't have an online account


If your account is in credit, you can get a refund.

I'm moving out of business premises supplied by British Gas, what do I do?

Our dedicated business movers team are here to help.

Why have you objected to us leaving?

We may object to you switching suppliers if:

  • You have an outstanding balance on your account. To clear any outstanding balance, you can pay a bill here
  • You're still in contract and are breaking the terms of your contract. See terms and conditions

If we object to your switch, we'll send you an objection letter, which will tell you what you need to do.

Related help

* We may record calls to help improve our service to you. Calls to 0800 numbers are free from mobiles and landlines. Calls to 0330 / 0333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles and may be included with your call package if you get 'inclusive minutes'. Text messages are charged at your standard message rate and may be included in your call package.