Thinking of leaving British Gas business?

We're sorry you're thinking of leaving. If there's something we can do to make you want to stay, please let us know. We can help you find the right energy deal and save you the time and hassle of switching.

Why stay with British Gas business?

  • Online account management – easy and quick way to manage your bills, meter readings and payments
  • Choose a plan from 30 days to 3 years
  • Friendly, UK based call-centre
  • Get renewable electricity for no extra cost when you renew your electricity with us

How to renew your business energy with British Gas

If you have an online account, you can renew quickly and simply online and receive a 10% discount.

Or you can call us now

Mon-Fri 8am-6pm

If you still want to leave, you'll need to…:

  • Make sure you've paid all your outstanding bills
  • Make sure you're not still in a contract
  • Give us 30 days' notice
  • Give us your final meter reading so we can refund you if your account is in credit

How your switch from British Gas business works

Step 1. Switch starts. Your new supplier will tell us you're leaving and we'll start to settle and close your account

Step 2. Switch complete

Step 3. We create your final bill

Step 4. Your energy account is closed

To tell us you’d like to leave, just call us on 0330 100 0537* (Mon-Fri, 8am-6pm),

email or write to:

British Gas
Business Terminations
Winnall Down
Alresford Road
SO21 1FP

Moving business premises?

We're on hand if you're moving business premises. You can also tell us you're moving online.

Related help

* We may record calls to help improve our service to you. Calls to 0800 numbers are free from mobiles and landlines. Calls to 0330 / 0333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles and may be included with your call package if you get 'inclusive minutes'. Text messages are charged at your standard message rate and may be included in your call package.