We're sorry you're thinking of leaving. If there's something we can do to make you want to stay, please let us know. We can help you find the right energy deal and save you the time and hassle of switching.
If you have an online account, you can renew quickly and simply online and receive a 2% discount.
Or you can call us now
Step 1. Switch starts. Your new supplier will tell us you're leaving and we'll start to settle and close your account
Step 2. Switch complete
Step 3. We create your final bill
Step 4. Your energy account is closed
To tell us you’d like to leave, just call us on(Mon-Fri, 8am-6pm),
email email@example.com or write to:
Mon-Fri 8am-6pm, Sat 9am-1pm